Samsung forum


Issue with UE46ES8000 TV network settings


I have a Samsung UE46ES8000 and everything worked fine but today I tried changing the wireless connection and got a very strange error.

Whenever I access the Network Settings menu and search for available wireless networks the TV will find and display available networks for half a second and then completely exits the menu. If I cancel the process and try to add a SSID manually the Network Settings window is closed. It does this every single time.

I tried unplugging the TV, updated the firmware to the latest release and even did a few factory resets.

After a factory reset the TV asks me to choose the Wireless network I want to connect or if I want to connect to the initial network. I can see the full list of available networks but the TV can't connect to any of them (not even the one I was previously connected to if I choose it from the list). After another factory reset I instructed the TV to keep the previous network settings and managed to connect it to the initial wireless network.

I have no idea what is wrong with it or how to fix it. Any thoughts on this issue?

Discussion is locked
You are posting a reply to: Issue with UE46ES8000 TV network settings
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Issue with UE46ES8000 TV network settings
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Since you did the TV reset

In reply to: Issue with UE46ES8000 TV network settings

How about a wifi router reboot then try any other WiFi router set to all Defaults. If this fails and the TV does this I'd arrange for service. Why? Prior discussions seem to point me to a service call.

Collapse -
This is not working either

In reply to: Since you did the TV reset

I tried with a brand new router because that was the reason I wanted to connect to another network in the first place. Since the current wireless network that the TV accepts is via an Access Point I even tried configuring the new router as an access point. The main problem as I see it is the fact that I can't select any other network because the Network Settings menu disappears after half a second of displaying the available networks. The only moment when I can select a network is after a factory reset.

Collapse -
Given the story

In reply to: This is not working either

It sounds like the usual arrange for service call. I will admit I use a Netgear WNCE2001 to stand in when a client doesn't want to get the set fixed.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Best Black Friday Deals

CNET editors are busy culling the list and highlighting what we think are the best deals out there this holiday season.