Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Issue with new Windows 10 clean install

Aug 14, 2017 8:50AM PDT

I just bought a 250gb SSD to install windows 10 on my PC, didn't want to touch my current HDD that has windows 7.

Earlier I bought MSI Geforce GTX 1050 TI and I installed in my PC. Under windows 7 I was initially having issues with my PC rebooting all the time. Till I found out it was my old GPU drivers (ASUS GeForce 9500 GT) that were still installed causing the issue, after uninstall and update drivers of new GPU. My pc was back to healthy self.

Then my SSD came in. thought lets install windows 10 from bootable usb, after install I couldn't get the SSD to load windows 10, until I change storage configuration from IDE to AHCI.

It worked, but 10 min into getting into my desktop screen of Windows 10, my screen went black and monitor states no signal.

Initially, I was having the same issue when I first installed the GPU on windows 7 prior to rebooting problem.

The PC is still on functioning, just not visible on my monitor.

I believe GPU is the issue again. Since before the screen went black I did see in device manager that an exclamation mark was present under the GPU.

I got into Safe Mode, installed the current, but seems to not make a difference going into Windows 10 regular boot process. A lot of the times, the screen goes black before I even get to the log in screen.

I can try to put back my old card and see if the same problem occurs on that card, then it might not be the GPU, but I'm quite certain it is.

Can someone please shed some light on how to fix this, it will be much appreciated?

My specs are as follows:
Intel Core i7-870 Lynnfield Quad-Core 2.93 GHz CPU
ASUS P7P55D-E Pro LGA 1156 Motherboard
SanDisk SSD PLUS 240GB Solid State Drive (SDSSDA-240G-G26)
Seagate 4TB BarraCuda SATA 6Gb/s 64MB HDD
Western Digital Black WD1001FALS 1TB HDD
Sony Optiarc CD/DVD Burner
CORSAIR TX Series CMPSU-750TX 750W PSU
VIZIO SmartCast™
E-Series 43" 4k version
Rosewill CRUISER Black Gaming ATX Mid Tower Case

Discussion is locked

- Collapse -
Clarification Request
Is there a normal monitor you can test this with?
Aug 14, 2017 9:01AM PDT

HDTVs, 4K and such can be problematic on a clean install. If the TV has VGA (15 pin) try that to see if that's the issue. Also, be sure your BIOS is current and the SSD is blank (no partitions) before you install W10.

- Collapse -
I will try it.
Aug 14, 2017 9:32AM PDT

I did reformat the SSD before the install of W10.


I think I might have a 17 inch monitor in the garage. The TV does take a VGA 15pin. Hopefully that might not be the problem cause I don't want to be stuck only using VGA for my comp.

My bios is one version away from the current bios, which is 1602.
The current bios is 1703, the changes were made are ( Update Intel(R) Rapid Storage Technology Driver to v10.5.0.1026 to support full HDD capacity.)

The link to bios site is:
https://www.asus.com/us/Motherboards/P7P55DE_PRO/HelpDesk_Download/

Do you think I would need to update the bios, I usually don't like to mess with bios as it can mess up the pc, from my past experience, unless it is definitely required for the system to perform correctly.

- Collapse -
No. DO NOT FORMAT BEFORE WINDOWS INSTALLS.
Aug 14, 2017 9:38AM PDT

We start with a blank drive or there can be trouble.

I don't want to sound mean here but an out of date BIOS is unacceptable given the problems. If you fear this update, have it done. I've updated thousands of BIOSes over the decades and not lost one board.

- Collapse -
From your other post?
Aug 14, 2017 9:35AM PDT
https://www.vizio.com/e43ud2.html

Your other posts show your original setup was problematic and the problems continue.

Be sure the PC BIOS is current PLUS the TV Firmware is latest. Even with all that, using a 4K TV as a primary monitor can be trouble.

Again, out of date BIOS may not know how to setup the display and Windows 10 won't know how to run the GPU until drivers are installed creating a lovely pile of problems on initial setup requiring a normal monitor to start and later you can use the 4K alone.

HOWEVER I WOULD NEVER EXPECT A GAMER TO BE HAPPY with the 1050 on 4K UHD. If this was mine I'd send 1080p to the TV to get decent frame rates and let the TV scale it up.
- Collapse -
Thanks for the tips.
Aug 14, 2017 9:44AM PDT

I will try them out. I keep you updated. Format was done through windows 10 install program.

I installed windows 10, W10 didn't boot up on the SSD, so I installed it again, until I realized the storage configuration needed to be changed from IDE to AHCI.

I'll update bios and hope it helps.

- Collapse -
I have your word about the format above.
Aug 14, 2017 9:48AM PDT

I did reformat the SSD before the install of W10.

That's a common mistake I run into. If you did the format using the W10 installer we can still mess it up so the easy method is to start with a blank no partition disk then tell the installer to use that space. If folk make their own partition scheme, format even in the W10 installer, all bets are off that it's going to work.

Try the default method.

- Collapse -
Answer
Ide > ahci
Aug 14, 2017 8:01PM PDT

Did you do this change after the install of w10?

I got into Safe Mode, installed the current
What does that mean?

- Collapse -
Yes
Aug 15, 2017 7:08AM PDT

I changed it from IDE to AHCI after install.

I mean by that is that I went into safe mode and installed the latest GPU drivers from their site.

- Collapse -
Re I changed it from IDE to AHCI after install.
Aug 15, 2017 8:34AM PDT

I usually find that breaks a good install. Because I don't use hacks I'll be sure the BIOS version is current, reset the BIOS to defaults and then try a fresh install. Usually clears it up unless the machine is unsupported in some odd way.