if the thing don't work, return it to the store for another one. Bru-ray should work just like a dvd player (simple).
I have no experience with blu ray so I do not know if this is a common issue or not, but when a movie is loading on my Samsung blu ray player or from Netflix, there are flashes of snow that appear on the screen for a long time. After a few minutes the movie might start playing but a few minutes have already passed. Also, when the flashes of snow appear, I can hear a snippet of sound from the movie. Do I need a new HDMI cord? I bought one for about $20 at Target. We called Samsung and they suggested switching the HDMI cord around. At first, i thought it was working, but it still down the same thing. Can anyone suggest anything?