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ISP trouble...

by mohammad_tns / May 16, 2010 2:48 AM PDT

I think my ISP is deliberatly reducing my download and upload speeds because I use p2p file sharing ... and do a lot of youtube video downloading...

is there a way to do what i want and my isp not denying me the 2mb speed that i paid for?

i complained it to the customer services department of my isp branch office... they said that all users are getting low speeds now because of high traffic load... beyond their control!

i know for sure that they are reducing my dl and ul speeds just to discourage p2p...

is there a way out of this? i mean can i enjoy the 2mb speed i deserve..i.e 450kbps download and 150kbps upload...

other users of the same isp in my area who dont download as much are getting 360-450kbps speeds...

please advise!
take care...
thanks!

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Simply . . .
by Coryphaeus / May 16, 2010 11:27 PM PDT
In reply to: ISP trouble...

If you are not getting what you are paying for, you have a valid complaint. Pursue it.

If they are capping you because your downloads are excessive, read the fine print and see if they can do that. If not, pursue it.

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afraid to...
by mohammad_tns / May 17, 2010 11:34 AM PDT
In reply to: Simply . . .

Dear Coryphaeus

I would love to pursue the complaint to their headoffice...

I am afraid that as they being the only high speed isp in my area could black list me and deny me the connection...

that is why i was looking for some other way to get the download speed i got i.e. 450kbps in the 1st month of subscription.

2nd month i got 350kbps continuous...

3rd month and till today it is coming fixed at 211kbps...

however there are some exceptions like i do get download speed of about 250-354kbps for a 4-5 seconds sometimes...

so, is there any solution to my problem ... all others in my area from the same isp are getting 350kbps on average...

but i am afraid to go and challenge them ... i dont know what will they ask for proof or something... i dont download anything illeagal just to make things clear

if u got a solution for me ....please reply...
take care!

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bandwidth caps
by bill012 / May 17, 2010 12:11 AM PDT
In reply to: ISP trouble...

It is unlikely they are restricting you. They have 2 ways they generally restrict stuff.

They put certain things like streaming video or file sharing in a lower class of service so they run slower. The tests you run to the speed tests site will not be affected since speed test sites look like normal web surfing. This one is easy to implement and would be the most likely form but many ISP are leery of doing it since the government is involved

They put byte caps on your account and when you exceed it they slow you down. This is rather expensive to implement. The most common place to see it is on satellite connections. It is also done on some cell connection but the cell phone companies are more likely to just charge you a huge amount for exceeding the cap. These type of restriction are almost always disclosed in the fine print. It is unlikely they do this without telling you.

Generally if you can get good performance in the middle of the night but have issue in the early evening it really is just load on the network.

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thanks for the info...
by mohammad_tns / May 17, 2010 11:40 AM PDT
In reply to: bandwidth caps
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Let's say it was not your ISP.
by R. Proffitt Forum moderator / May 17, 2010 11:38 AM PDT
In reply to: ISP trouble...

Another known example of speed loss is for those that download movies. There are active "robots" that when said bot spots a movie download it sends a hail of packets at that machine to slow the download and interfere with the torrent.

Most folk will not admit to such so it's rare to get a civil discussion about this. But that's a fact.
Bob

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lets assume u r correct...
by mohammad_tns / May 17, 2010 11:57 AM PDT

if the active "robots" are slowing my connection speed down,

will this happen for ever even when i am not downloading any movies?

is there a way to solve this?

please advice...

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No.
by R. Proffitt Forum moderator / May 17, 2010 10:00 PM PDT

Given today's internet "Denial Of Service" attacks are not solvable are the user's location. But I must cut this short as if I wrote more I would duplicate prior discussions. Which means I'll only note the points that need to be said.

Those robots make mistakes and if you torrent ANY copyrighted content they may swing into action.
Bob

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