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ISP help re Mozilla email

by nondaj / March 20, 2004 2:44 PM PST

I received a message from Verizon, my ISP, that I needed to empty my mailbox as it was almost full and would receive no new email soon. When I called to question this since I keep my email box emptied almost daily, I was told that Verizon does not support the email Mozilla and could not help me. Find it strange that my question is not about Mozilla but about the web mailbox of the ISP and their mail services. I want to set it up so that once I download an email it does not stay on the server thus avoiding an overloaded mailbox on the server, but since Verizon claims they do not support Mozilla, I could get no answers to my question. Is this going to be the usual service response by my using Mozilla instead of an email my ISP wants me to use which is Outlook Express and which I do not like?

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Re:ISP help re Mozilla email
by glb613 / March 20, 2004 8:03 PM PST

Have you checked your Outlook Express account lately? Just because you don't use it doesn't mean it hasn't been receiving mail. Junk e-mail/spam adds up over time and your space on the server could be full. That is where I would start. If it is empty, contact Verizon again.

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Re:ISP help re Mozilla email
by Yew / March 20, 2004 8:34 PM PST

Unfortunately yes, this is a typical response. However, most companies DO support Netscape 7, which is basically a rebranded Mozilla 1.4. So, virtually all instructions for Netscape 7 will translate almost directly to Mozilla. Poke around Verizon's website for instructions on setting up Netscape 7, and I'll bet any screenshots they have will even look almost identical.

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Re:Re:ISP help re Mozilla email
by nondaj / March 21, 2004 2:02 AM PST

Thanks guys for your insight - will check out Netscape 7 and also check my Outlook Express - did not realize it collected mail even though I did not use it.

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Re:Re:Re:ISP help re Mozilla email
by glb613 / March 21, 2004 2:49 AM PST

Every ISP I know automatically assigns you an e-mail account with your sign on or master screen name. It can sit and collect junk e-mail until it is full if you don't delete it once in a while. You could change your settings to block all mail if you really don't want to use that account.

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Re:ISP help re Mozilla email
by William Randall / March 21, 2004 6:51 AM PST

May it be assumed that the box "leave messages on server" is NOT checked in Edit | Mail and Newsgroup Settings | Server Settings?

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