you are only getting what you are paid for, right? But if you are getting more than what you are paying....then I want to know how's done, hehe.
Hello and thanks for reading.
I received a call this morning from my ISP, saying that they were doing network maintenance today and noticed that my router is consistently maxed out throughout whatever time period(s) they were checking. He further informed me that if it were to continue I would have to find my service from someone else. He also mentioned some previous abuse report, which I remember nothing about so I am not sure what that was. He asked for me to call him back to find out if I know what may be going on, which means I'm sure he considers me a pirate or something lol.
I am a 5 person household, with extra friends or extra family members at the house frequently. Everyone whom I trust has the password for my router on their phones and tablet and laptops. That being said, there are multiple devices constantly accessing speed of some form: Netflix is run almost all day, every day on my desktop connected to the tv in the living room and/or my children's Nabi tablet. My wife and I download torrents sometimes and always make sure to shut off the client after use so it is not sucking bandwidth. I also game online very frequently. I pay for unlimited service so I don't really know how to take this. How can I avoid my service being shut down and still do the things I enjoy with my service? Could this have been caused simply because they noticed bittorrenting traffic? Or did we accidentally seed for too long?
What should I say when I call him back? I don't like the idea that I'm being scrutinized and threatened with service shut down because I am using what I pay for.

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