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Question

ISP called me today......

Jan 6, 2014 12:05AM PST

Hello and thanks for reading.

I received a call this morning from my ISP, saying that they were doing network maintenance today and noticed that my router is consistently maxed out throughout whatever time period(s) they were checking. He further informed me that if it were to continue I would have to find my service from someone else. He also mentioned some previous abuse report, which I remember nothing about so I am not sure what that was. He asked for me to call him back to find out if I know what may be going on, which means I'm sure he considers me a pirate or something lol.

I am a 5 person household, with extra friends or extra family members at the house frequently. Everyone whom I trust has the password for my router on their phones and tablet and laptops. That being said, there are multiple devices constantly accessing speed of some form: Netflix is run almost all day, every day on my desktop connected to the tv in the living room and/or my children's Nabi tablet. My wife and I download torrents sometimes and always make sure to shut off the client after use so it is not sucking bandwidth. I also game online very frequently. I pay for unlimited service so I don't really know how to take this. How can I avoid my service being shut down and still do the things I enjoy with my service? Could this have been caused simply because they noticed bittorrenting traffic? Or did we accidentally seed for too long?

What should I say when I call him back? I don't like the idea that I'm being scrutinized and threatened with service shut down because I am using what I pay for.

Discussion is locked

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Answer
Sounds weird, after all...
Jan 6, 2014 7:31AM PST

you are only getting what you are paid for, right? But if you are getting more than what you are paying....then I want to know how's done, hehe.

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I'm not sure what you are trying to say...
Jan 8, 2014 9:50AM PST

I don't understand your response or how it relates to my actual question.

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Answer
Well done area. Exaample.
Jan 6, 2014 7:40AM PST
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Thank you...
Jan 8, 2014 9:56AM PST

I understand what you are saying. I read that article but can you please expand your answer to reference all of the other points in my question? I am wondering about multiple situations and how to handle them correctly and you are just posting a link, telling me that unlimited isn't actually unlimited....

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I can't help you much.
Jan 8, 2014 10:32AM PST

I've encountered a few folk that maintain "I'm going to use what I am paying for" and they often run afoul of what I linked to.

Not only that, it appears ATT is about to take Netflix to task over using about 30 or more percent of the traffic that moves around the internet. This means that those higher speeds are going to hit folk that play movies faster and sooner. I can't advise you on what to do here. It's all your choice.
Bob