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ISO Personal Notebook; Why Does HP Get Such Bad Reviews?

by kmrunner / October 24, 2005 5:59 AM PDT

Hello... I would like to purchase a notebook for personal use, as an supplement to my home desktop. Primarily, this notebook would be used for when I travel to my cabin, as well as a secondary computer for internet access in the house (will be set up for wireless). The notebook needs to have a SD card reader (for my camera), a DVD/CD burner, and be capable of being used for image editing using Photoshop Elements. I would also like it to have a reasonably-sized hard drive, say 80 GB.

I currently use an HP/Compaq nx8220 ("wide and light weight") at work, and I haven't had any problems with it other than the CD/DVD drive is very noisy when a music CD is playing (I wouldn't want that on my personal notebook).

I am researching which notebook would be the most suitable for my requirements, and over and over again I have read that HP's are not of good quality, and that Sony's service is terrible -- Sony doesn't come with an SD slot anyway so that's off my list.

Can anyone tell me why HP's seem to be given such negative reviews? Many thanks for your assistance.

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Addendum to original message...
by kmrunner / October 24, 2005 6:05 AM PDT

I also forgot to mention that my desktop is a Dell system, and I have had difficulty getting support from them. Customer Support is important, preferably in North America, and I would not purchase a Dell system again.

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not sure, I've never had a problem with HP
by jmhal / October 24, 2005 9:20 AM PDT

I have had some issues with my HP products but was able to fix them with HP's customer support. Hp has some of their support in India and some in the States. Even the people in India were nice, helpful and I could understand them very well.

I'm a fan of HP's products and would recommend the HP zv6000 or the compaq r4000. Both of these notebooks have a 80GB 54000RPM HD, dvd/cd burner with optional lightscribe, Athlon processor and 128 MB dedicated graphics with 6-in-one memory reader. The athlon with the dedicated graphics will be the best processor for photoshop and any photo or video editing.

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