Since last Wednesday, my computer has gone crazy. I thought it was linked to the McAfee update. I get mine through AOL; however, I went to the McAfee site for help. This guy helped me go through all these command prompts and then gave me instructions to reload the program. Since then I have tried to reload, but each time I get a message that I'm not protected. I tried running Malware-Anti-Malware software. Most times it crashes, but once I got it to run a quick scan and it only took 29 seconds and the log said it was fine. This program on quick scan has always run longer than 29 seconds. I checked this website and saw where you said to run a couple of programs so download Super anti-spyware Free Edition. When I try to update it, it says there's a problem and asks for my email. I can't open it at all. A lot of my programs are crashing. Could this be a virus, or malware? When all this was happening, my computer even quit recognizing me CD and DVD player, but you've already helped me with that. Even Firefox crashes lots. I'm not sure what to do at this point. Any suggestions?