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Is this a joke? P1600 is now a brick

by nhangen / December 27, 2009 2:18 AM PST

Watched 4 Christmases on Wed without a hitch. Sure, every movie we watch on this thing has some kind of skippage, but we've gotten used to it.

Last night, I try to play Star Trek (Blu Ray), "This disc cannot be read." OK, must be a bad disc, so I put in District 9 (Blu Ray). Same thing.

I upgrade to 2.05 and try again, no dice. My wife thinks it's the player, so I try an old Blu Ray that worked...no dice. Nothing. Tried reset, tried power cycle (left it unplugged all night)...nothing.

I bought it around June/July of 09, so it's hardly used. I call 800 Samsung and get treated like donkey doo...they wanted me to pay for labor because I can't find my receipt. They said their records show it was purchased in March, which I think is close enough, but I tell them that was impossible because I was in Afghanistan at the time.

They say that they only offer 3 months labor anyway, and I'd have to pay to get it fixed!? Are you kidding me?

I complained, talked to a supervisor, who told me they couldn't do anything because the computer wouldn't let them. So now I have a $200 brick, is this a joke?

Every electronic device in my house is Samsung, in fact I just bought a widescreen monitor for my PC and a 32" LCD for my bedroom, but I'll never buy Samsung again after this.

Does anyone have an idea of how this can be fixed, or am I out of luck?

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