Spyware, Viruses, & Security forum

General discussion

Is this a false alarm?

by bently / January 18, 2006 10:35 PM PST

Tried to send page from http://www.pcworld.com/howto/article/0,aid,121213,00.asp to myself for future reference.

Avast AV stopped the email and gave me the following message..
Suspicious Message!
<frame> tag found, it may be dangerous

Sender ( myself)
Recipient (myself)
Subject: PCWorld.com- Answer Line: Prevent Virus From Disabling Your Protection

***
Target of remote iframe:
(You can permit them using "Permitted URLs" button]


When I click DON'T SEND, I get the following popup.
An error occurred while sending mail. The mail server responded: Infected Mail. Please check the message and try again.


ALSO, 2 days ago, I sent a copy of a MicroSoft help page to a friend and I got same message, but clicked allow because it was from MS. My friend said his AV program warned him that it was infected mail when he tried to open it.

SO, what is happening here?

Is this dangerous, or a false alarm?

How does one know if it is a false alarm?

I can permit, but wonder what is setting off the warning.

Thanks

Ben

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False Alarm
by eddie11013 / January 18, 2006 11:16 PM PST
In reply to: Is this a false alarm?

How sure are you that you are virus free? Have you updated and run a recent scan. Maybe you should run a scan with some of the online programs that you can find at this link:http://reviews.cnet.com/5208-7813-0.html?forumID=32&threadID=114259&messageID=1301091
You may need to disable system restore in order to get to anything behind system restore. While you are at it, run any antispyware programs that you have or that are also listed on the above link.
Only a suggestion
Eddie

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ran those...
by bently / January 18, 2006 11:30 PM PST
In reply to: False Alarm

I ran AVG the other day, since then replaced with AVAST, ran another scan, ran Spybot, Ad Aware, MS antispy all with latest updates. Nothing bad showed up.

I do not get the warnings on normal email.

Ben

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Time for a "Mod" to jump in
by eddie11013 / January 19, 2006 3:59 AM PST
In reply to: ran those...

I'm no expert, but since you were getting virus 'alarms' it seemed a prudent thing to try additional scans. Since you don't get any warnings with normal mail but only when you attach a web site this appears the area to focus on. Just as an FYI, when I worked on a friends computer one time, I ran the following programs and just about all of them found something different: Housecall, AVG7, CWshredder, Panda. I also disabled system restore and ran them in safe mode.
Sorry I couldn't help.
Eddie

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Ben, unless I'm misunderstanding,
by roddy32 / January 19, 2006 4:24 AM PST
In reply to: Is this a false alarm?

it was the "sent" e-mail that avast was saying was infected? That would mean the webpage was infected or it was a false alarm I would THINK anyway. If it was the "sent" e-mail, then trying sending yourself a regular test e-mail and see if avast says anything.

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sent myself emails
by bently / January 19, 2006 1:10 PM PST

I did not run any scans in SAFE mode, will do that tomorrow.

http://www.pcworld.com/howto/article/0,aid,121213,00.asp and
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/event_overview_01.mspx

I sent the "page" from those 2 sites they both caused me to get the WARNING. (right click page, send page, to my email address)

I regularly send pages to myself and others, to save info I may need for future reference, and those 2 above were the only ones to set off an alarm for me and my friend.

My original concern was to see if this was false positive or could it be real. I ordinarilly would think MS and PCWORLD sites would be safe, UNLESS they were hacked???

Thanks

Ben

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Ben, they were probably false
by roddy32 / January 19, 2006 9:13 PM PST
In reply to: sent myself emails
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Yes, it detect correctly.... this is what
by Melati Hitam / January 19, 2006 2:50 PM PST
In reply to: Is this a false alarm?

happened...

That page and many other website are full of advertisement.... when you send a 'page' that's mean you send the whole page.. including the Ad and all the dirty link, and all the HTML code.

So your anti virus is doing its job.

If you want to get the article on the page, click Printer version, select the article (not the Ad) then copy and paste in your email program... OR just copy that into your word processor and save.

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sounds reasonable...
by bently / January 20, 2006 1:08 AM PST

Thanks Melati,

I now am copying the URL and pasting it to email and sending that.

Doing that does not set off alarms on AVAST for me.

thanks again

Ben

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Just Wondering?
by eddie11013 / January 20, 2006 3:49 AM PST

I realize that the problem has been resolved, however, I have a two fold question related to this issue that I hope someone can resolve for me.
1) If I am in ''my documents'' folder, if I right click, I get a drop down menu with a send to ''menu'' and I can then send to mail recipient or whatever. However, when I clicked on the before mentioned websites, when I right click, I do ''not'' have a ''send to'' listing at all? I think I used to have it. How can I add it?
2) Since I didn't have the 'send to', I clicked on file/send/link by email and I was able to send the ''link'' to myself, no warnings, etc. Received the link, and it opened just fine. I was also able to file/send/page by email, no problem.
I have Outlook Express as by default mail program and I sent the messages to my Yahoo account.
If you think I need to open a new discussion, just let me know "where" to post and I will do so. Thanks in advance.
Eddie

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Hi Eddie, You
by roddy32 / January 20, 2006 4:08 AM PST
In reply to: Just Wondering?

MIGHT possibly get help with your question in the computer help forum or the forum for whatever your operating system is. You are asking for something that doesn't come normally with windows (I don't think anyway, I doubt if you ever had that before) although you MIGHT find someone that is familiar with something that somebody might have written to add that option to the right click context. Normally all that I do is the same thing that you do, is via the "file" menu.

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PS to my previous post Eddie
by roddy32 / January 20, 2006 4:24 AM PST
In reply to: Just Wondering?

I just checked and Internet Explorer does NOT have that option with right click but BOTH Firefox and Opera have an option on right click for "send link by e-mail".

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Thanks Roddy
by eddie11013 / January 20, 2006 5:01 AM PST

for the "VERY" quick response. Since I have a solution that works, i'm not going to worry about it, though it does seem odd that the original post had these 'warnings' when preforming this task. But hey, everybodies happy. So lets solve some real problems. Have a good weekend. And thanks again for the quick response. Oh, and I do have win xp pro sp2 as may be listed on my profile, if not I will update same.
Eddie

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(NT) (NT) You're welcome Eddie :)
by roddy32 / January 20, 2006 5:14 AM PST
In reply to: Thanks Roddy
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