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Question

Is ther a way I can retrieve my photos from a damage Note 5?

by May 7, 2018 7:36AM PDT

I drop my Note 5 and the screen automatically black out. It seems to charge, I can hear the sound when its turn on and even gets connected to the computer. When I connected to the computer the Note 5 Icon shows. I just can't authorize it from the phone. Help I don"t want to loose my 900+ photos
Samsung Note 5
Model SM N920A

Discussion is locked

3 Posts
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Answer
So far no.
by Forum moderator May 7, 2018 9:04AM PDT

You can try having it repaired. I also see Drivesavers.com is now doing data recovery from phones as well. But this is all about being ready for the devices and PCs to fail. I now use Google's own sync and it means I don't lost photos even if I lost the phone.

It's all about preparation.

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Cellebrite may let you clone that phone
by r. proffitt Forum moderator May 7, 2018 1:44PM PDT
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Answer
try this
by May 7, 2018 1:32PM PDT

the video on phone may be dead, but perhaps the touch function will still work. Plug the phone in and press on a spot. Start at upper corner. keep unplugging and plugging back, moving the spot you press each time over from the last time. Eventually you may hit the right spot to authorize the access.

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