I had qwest 1.5Mb service and only got 900 to 1000Kb on average so i when down to 256Kb. Now I get about 200Kb. I figured at leat I was now getting 80% instead of 66%. Also Qwest is trying to catch up after their promotion.. I noticed that it takes about 5 to 10 seconds to look up a site on their DNS servers, which means they don't have enough equipment to properly serve their customer base.
I live in Minneapolis and Qwest has pretty much monopolized the DSL services.
Even if you get DLS from another company chances are they buying the line from qwest. So Expect to pay about $40-$50 to get DSL inclucing provider, Unless you get the $87 package that they advertized