Samsung forum

Question

is my tv covered by warranty? samsung 40" mod#LN40B530P7F

by josephswalker / July 15, 2011 9:07 AM PDT

2 years old. about four months ago i noticed a dark area in the middle of my screen. it can best be described as looking like a tornado from top to bottom. since, another has appeared alongside of it and two more are faint on the sides of the screen. they get darker with time. as you can imagine it is very annoying. other than that it has an awesome picture. Model code # LN40B530P7FXZA. Version # CN01. what can be done?

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All Answers

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Answer
One way to tell.
by R. Proffitt Forum moderator / July 15, 2011 9:21 AM PDT

Make the call. In your country or 1800SAMSUNG in USA.

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thanks
by josephswalker / July 15, 2011 9:32 AM PDT
In reply to: One way to tell.

I have not been able to locate my paperwork on the tv

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Many can't do that. My thoughts on that.
by R. Proffitt Forum moderator / July 15, 2011 9:36 AM PDT
In reply to: thanks

Start a little note about your set to get ready for the call. The set model number and serial number. Be sure those are spot on/correct.

Guess the purchase date and place of purchase. You already wrote down the problem description.

If that's all you have, that's all you have.
Bob

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thanks again
by josephswalker / July 15, 2011 9:46 AM PDT

i just called the number, rings and rings and then disconnects

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Other numbers at link.
by R. Proffitt Forum moderator / July 15, 2011 9:47 AM PDT
In reply to: thanks again
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thanks
by josephswalker / July 15, 2011 9:50 AM PDT
In reply to: Other numbers at link.

still appreciate the info

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