Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Is my 28 months old Compaq Presario F761us baby dead?

by lu224 Sep 17, 2010 4:24AM PDT

why HP freaky afraid of my comment in their HP Support document
HP Notebook PCs ? Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot
Content feedback : I tried paste it
the Caps, Lock/Num lights didn?t turn "ON? at all. you didn?t mention the case power button,power lights,touch pad lights on then off, on then off?.

After I adjust a connection nearby phone jack#2 (original didn?t properly connect) I got 3 more (DVD,WI-FI,SD-MS lights on then off, on then off?

Guess what I got HP respose ?
We?re very sorry!
The page you requested can not be found.
We apologize for the inconvenience!

I tried Any other words other than the above are all are accepted !!!
even I inquired ?why are you so freaky afraid your client to tell you the real problems symptons.

Discussion is locked

3 Posts
- Collapse + Expand Details
- Collapse -
I did all tests and in vein. did they sell 2nd hand F761us ?
by lu224 Sep 17, 2010 4:39AM PDT

During I did the disassemble job, I only found one shorty hair in FAN, and very very minor dust there,however I still use dust-remover clean it.
I found I couldn't remove two screws securing the wireless card.

I found a 2-thin-wires(black, red) link between top cover and bottom (motherboard on bottom) which didn't mention anywhere and seems can't disconnect.---anyone can confirm it ?

I found at least 4 or 5 places on motherboard mark as "replaced"
--anyone can confirm it ?

besides there is a cable original didn't properly connect (nearby the phone jack#2), I adjust it.

- Collapse -
HP offered the best deal 25% discount to repair, we rejected
by lu224 Sep 17, 2010 4:52AM PDT

we already spent money and time to prove our baby's MEM, HD, power supply, battery, fan, DVD are all OK. why should we pay more for the poor quality notebook caused by HP itself ?
Original HP request $399 after we sent email about what we found during disassemble, HP reduced to $300 (25% discount).
we have the oldest HP L2000 over 6 years old still alive.
I noticed F761 was much "hot" than L2000 especially touch pad.

- Collapse -
Forum Feedback
by MarkFlax Forum moderator Sep 17, 2010 5:45AM PDT

You have posted in the Forum Feedback forum, reserved for forum Feedback issues. You may do better posting elsewhere. There are other forums in the column on the left, or try the See all forums page.

I'm not sure what your post is about, it isn't at all clear, and I don't see a question. Make sure any new post is clear, and your question clearly stated.

I will lock this now.

Mark

Back to Forum Feedback & Announcements forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info