Laptops forum


Is it the system, Dell software, charger, battery?

by mslavov85 / February 4, 2014 3:03 AM PST


I have Inspiron 3521 with the Radeon 8370M. When i start the laptop only on battery, the battery meter shows 5 hrs and there is no info message about starting up the Extended battery life option. Buuuut when i plug the charger for 1 minute and then unplug it, while the laptop is still working, suddenly Extended battery life is turned on and the battery meter(after 1 minute of recalculation) shows 6-7 hrs usage time. Aaaand this 6-7 hrs are real, i mean this is not some kind of bug or trick. Strange, cool or mystery?

I have aaaall of the latest drivers installed on the Win 7/64 system. Any suggestions why this happening every time?

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All Answers

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Tell more
by R. Proffitt Forum moderator / February 4, 2014 3:12 AM PST

Keeping in mind battery life is warrantied for about 300 cycles at which they only will replace it if it's holding less than 50% charge the symptoms you are sharing look like an old battery. Is this battery over a year old?

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Something I like to use.
by R. Proffitt Forum moderator / February 4, 2014 3:20 AM PST
In reply to: Tell more
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Battery Care
by mslavov85 / February 4, 2014 4:32 AM PST

I use Battery Care, but i was used and that Batter Bar too. On both programs the wear level is 14,47 % , total discharge cycles(official) - 7.

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about the battery
by mslavov85 / February 4, 2014 4:29 AM PST
In reply to: Tell more

The battery is almost new about 3 months of use at all.

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Then it's a warranty issue plain and simple.
by R. Proffitt Forum moderator / February 4, 2014 4:41 AM PST
In reply to: about the battery

A 3 month old laptop with this issue is back to it's maker to correct the issue.

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by pgc3 / February 4, 2014 3:15 AM PST

I'd say cooool if this is the real meal deal...don't know what their claim is for battery life but if it does this, don't look a gift horse in the mouth. Just for drill, if you haven't already, just take a peek at the power settings on battery, that MIGHT tell you something. This is something I've never seen or heard of, perhaps one of the engineers might have a clue, I'd throw this one by Bob Proffitt for an opinion.

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power settings
by mslavov85 / February 4, 2014 4:36 AM PST
In reply to: COOOOOOL!!

I was looking in the power settings maybe 100 times and found nothing wrong. I think that after Windows boot process something is going wrong with the software but i don`t know which software.

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by pgc3 / February 4, 2014 7:39 AM PST
In reply to: power settings

Well if it is a software issue it pretty much has to be Windows or Windows/system driver I said this is a new one on me but the battery longevity, if it really is 6-7 hours, welllllll, If this is/was the case and I am understanding you correctly.

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Really coool ;)
by mslavov85 / February 5, 2014 2:31 AM PST
In reply to: Cooool

Yeaah. I think that the problem is in the system, so i`m gonna try some "lighweight" champion and see if there any difference. Sooooo, i hope that this is the case, because i don`t want to spend time and other psyshological and psychothriller therms that are most common find in "Hi, we are the service but we are on self-service right now".. if you know what i mean Happy

Thanks for the tips, advices, suggestions and the good manners :))

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I thought so
by mslavov85 / February 6, 2014 4:06 AM PST

Well, the problem was the Dell`s Quickset software. I remove it and do the same "trick" as i mention in the fiiiirst post and guess what? On 50% battery power, the indicators shows something about 2:50 hrs... This "Quickset" do nothing good to me, except this nice view that you got when you "FN" for volume, brightness and etc.

Conclusion: I have to sacrifice the QuickSet and keep it in the Recycle Bin if i want to have that 1 hour + when i start the laptop only on battery.

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