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Question

Is it possible that I've got a defective product?

Jun 11, 2015 9:25AM PDT

I bought the iPhone 6 on BestBuy with bestshop-usa.com, it came in perfect condition, but I recently received a message from an unknown number with obscure symbols and it crashes, and I can't go to my messages anymore. Is it possible that they sent me a defective product?

Discussion is locked

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Answer
That's in the news. Apple will fix it shortly.
Jun 11, 2015 9:30AM PDT

Google this:

Crash an iphone with text message.

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PS. If you get locked out read this link.
Jun 11, 2015 9:51AM PDT
https://support.apple.com/en-us/HT204897

"If Messages quits unexpectedly after you get a text with a specific string of characters

Apple is aware of an iMessage issue caused by a specific series of unicode characters and we will make a fix available in a software update. Until the update is available, you can use these steps to re-open the Messages app.

Ask Siri to "read unread messages."
Use Siri to reply to the malicious message. After you reply, you'll be able to open Messages again.
If the issue continues, tap and hold the malicious message, tap More, and delete the message from the thread.

Last Modified: May 29, 2015 "