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is it comcast or norton internet security?

ok i house sit for these people over the summer and they allow me to use their computer with their internet. They have a dell running win xp home and use comcast internet. They have norton antivirus and norton internet security. my issue is that i can only run internet explorer to use the internet; no outside programs are accepted. For instance, i downloaded and tried to use fire fox but i was unable to load any web page. Is this being blocked by a firewall forcing the use of internet explorer?

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Try this

In reply to: is it comcast or norton internet security?

Try disabling the Firewall and see if it's due to Norotn or not.

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It may be administrative rights

In reply to: is it comcast or norton internet security?

Only the administrator is allowed to download and executs programs from the internet on a standard Windows configuration.

It could well be that the name you are logged in under using that PC does not have admin rights, so therefore you are not being allowed to download or execute files from the net.

A highly likely possibility if this couple has children and wants to keep them from downloading "too much".

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admin rights

In reply to: It may be administrative rights

i have logged in on their account (they have admin rights) and i still have the same problem

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