PC Applications forum

General discussion

is it comcast or norton internet security?

ok i house sit for these people over the summer and they allow me to use their computer with their internet. They have a dell running win xp home and use comcast internet. They have norton antivirus and norton internet security. my issue is that i can only run internet explorer to use the internet; no outside programs are accepted. For instance, i downloaded and tried to use fire fox but i was unable to load any web page. Is this being blocked by a firewall forcing the use of internet explorer?

Discussion is locked
You are posting a reply to: is it comcast or norton internet security?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: is it comcast or norton internet security?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Try this

In reply to: is it comcast or norton internet security?

Try disabling the Firewall and see if it's due to Norotn or not.

Collapse -
It may be administrative rights

In reply to: is it comcast or norton internet security?

Only the administrator is allowed to download and executs programs from the internet on a standard Windows configuration.

It could well be that the name you are logged in under using that PC does not have admin rights, so therefore you are not being allowed to download or execute files from the net.

A highly likely possibility if this couple has children and wants to keep them from downloading "too much".

Collapse -
admin rights

In reply to: It may be administrative rights

i have logged in on their account (they have admin rights) and i still have the same problem

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Best Black Friday Deals

CNET editors are busy culling the list and highlighting what we think are the best deals out there this holiday season.