Isn't there some strange interactions when we mix Spybot's Teatimer and those other titles? And what about AVG's web safer browser addins? Didn't that cause users some grief?
Maybe it's time to re-evaluate this combination.
My PC runs Windows 2000 Pro SP4 and IE6 SP1, both fully updated. I have the ZoneAlarm personal firewall installed, and use AVG anti-virus, Lavasoft's AdAware, Malwarebyte's antimalware, and Spybot S&D. My ISP is Juno DSL and I only access my email through their Email on the Web. I am having difficulty with freezes and hangs when using Email on the Web. The operation of IE6 seems to be only slightly affected when surfing the web--it sometimes takes 2-3 attempts to get pages to load. I would appreciate any help available in isolating the source of this problem.
Starting about 40 days ago, my ability to reply to, forward, close and/or delete messages from my Email was severely hampered. When I right-clicked on the Back button of IE6, I noticed extraneous listings of what appeared to be attempts by the email software (web-based) to load advertising pages. (Formerly, when I replied to or forwarded a message, if I right-clicked on the Back button and backed up to then 2nd most recent "Juno Email on the Web" listing I was taken back to the original opened message, which I then either closed or deleted.) The normal listings are simply "Juno Email on the Web" but these appeared as "http://cyclops.prod.untd.com/adstream_s" (the rest is truncated but appears as "x.ads/eow.com/juno/mega/read/1192632366@Right2?&NAZ170=Y&NAZ26=S&NAA78=Y&NA" in the message bar at the screen's bottom above the Start button. The 10-digit number appearing in this link changes as each new "page" tries to open. I'm aware that "untd.com" is the web site for United Online, the parent company of both Juno and NetZero.
It was simultaneous with the appearance of these extraneous "previous page" listings that I encountered hangs and freezes when I tried to normally operate this Email on the Web program. I've had numerous discussions with Juno Senior Level Technicians and they've been unable to resolve the problem. I replicated this problem on my laptop connected to the same DSL modem through which I access the internet on my PC (disconnected the ethernet cable from the PC and attached it to the laptop). However, the laptop uses Windows XP Pro SP3 and IE8, both fully updated. I also replicated the "previous page" problem at a friend's house using his radio-signal-based broadband connection and Windows XP Pro SP3 and IE8, both fully updated, but in spite of their presence was able to close and delete opened email messages. When I access Email on the Web on my PC using the Firefox browser, I don't see the problem. However, it is possible that the same problem exists when I access my Yahoo email from my PC--extraneous "previous page" listings appear under the Back button, but I am still able to reply to, forward, close and delete messages.
I've gone so far as sending screenshots of the presence of these "previous page" listings under the Back button of IE6 to Juno. They report back that no other customer has reported this problem, and are referring me to a local technician (very costly), trying to say that the problem is on my end. They have walked me through any and all "fixes" they might try to reset IE6 settings that might be causing the problem. And of course they want to blame invasions by virus or spyware or something else that may be affecting the operation of IE6. I've done scans using all the security software I have installed, and nothing other than tracking cookies show up.
Thank you for providing this forum for the possibility of resolving this problem.