Hello,
I'm thinking about working for a company called ComputerAssistant.com I wanted to research this company and get some feedback prior to working for them. Is anyone familiar with Computer Assistant.com?
Thanks
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Hello,
I'm thinking about working for a company called ComputerAssistant.com I wanted to research this company and get some feedback prior to working for them. Is anyone familiar with Computer Assistant.com?
Thanks
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...... that offers on site service in a lot of states?
If so, check with their reputation in your own locality.
We do not engage in solicited comments here, regardless.
Angeline
Speakeasy Moderator
I'd be very cautious. This looks like what's called "piece work". There is no guarantee of work and the company offers no benefits. I also suspect you will need your own tools and will be responsible for your own training. You are entirely on your own. You are in fact, competing with your fellow employees for available work that's being subcontracted out using a bidding process. The company is going to try to get the highest dollar amount from their customer for the lowest labor cost....and you are the labor. Sounds risky to me. As such, an underestimate of the time to complete the call can require you do what's necessary to fulfill the contract at the expense of your own time.
As such, if you are interested in a career position with opportunity to advance in a company, this may not be for you. If you are looking for part time work, odd jobs, etc. to supplement a good "day job" you might be ok. But you will need to be quite flexible and be proven reliable if you want them to keep you on their "call me" list.
I could be wrong but these are my impressions of what to expect if you sign up. Good luck.
encyclopedias. In other words, the profit margin is built into the product and they employee only gets a set piece rate with the added lure of large bonuses for greater productivity. Many sales jobs are very much like that. I used to sell over a million dollars store volume a year (when I sold consumer electronics for a chain store). Despite the fact that I made a pretty decent commission on my sales, I knew I still made a very low percentage compared to the total profits. A piece rate job like what this company seems to offer doesn't even come close to the low percentage I made, but makes you work much harder.
Jobs like this Computer Assistant pay the utility bills but offer little more in the way of advancement unless one gets into the recruiting end of the business. If a person really is considering a job with them then look at how much they charge versus how much a fellow earns. Also consider how much "on call" time an employee will be spending where they make no money at all.
It comes down to the fact that jobs like these are like gambling at a Las Vegas casino. The player will have runs of luck where they make what looks like good money but ultimately the house is the big profit maker. The system is just set up that way.
for both customer and technical assistants, you will see the company acts more like a brokerage house matching people who have technical needs with those who can (possibly) help them. This is not unlike those who offer "temporary" services. Much might just depend on the actual contract wording. If a person with good computer skills wants to freelance rather than work for an hourly rate, I think they might do ok. They should be able to collect a larger percent of the charge the customer is asked to pay. But, there are risks. I would hope the person who signs on with such a company doesn't have to work exclusively for them. Perhaps they already have a small client base but need another way to get more work. As long as the person can remain independent and doesn't have to sign an exclusive or "No Compete" agreement, this might work out. I believe independent truckers have operated this way forever. I have a sister-in-law who worked for an operation that brokered for truckers. She would match drivers to loads that needed to be hauled and worked out of her home most of the time. She made big time commissions and never had to operate a fork lift. ![]()
eLance and lancebot.
I forget which site it is, but one of them lets you review bid history and earnings of the people bidding on jobs. I saw one fellow who supposedly earned over a million in less than 2 years.
Sorry about my confusion. I thought the C A site was a in home computer service from the discussion that I read.
Hi, thanks for the question, as I say in the subject, I'm very familiar with ComputerAssistant.com as I've worked as an account manager for almost 1.5 years.
We have a network of over 10,000 technicians throughout the USA and Canada. When we get a job in a certain location, we send an email out to technicians who match the skill set for the required job in the area. If the technician is available and wants to bid on the job, then they simply reply to the email. If they are busy, or don't want to take the job for any reason, they can either reply and say so, or simply do nothing. There really is no risk involved to be a technician in our network. There is no 'waiting around on call' as all of your jobs will be lined up for specific times.
This isn't a full time position for our providers, although some make more and some less depending on the needs in their area. This is simply a way for computer technicians to supplement their current workload. There is no contract to sign where they agree not to have clients outside of us.
I hope this has been helpful, leave a reply if there is any other questions you might have.
Mike
Account Manager
www.computerassistant.com