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IPod Restoration problems Error 1413

by mdavis03 / December 6, 2006 10:01 PM PST

I am having problems restoring an iPod to factory defaults. I wanted to do this just to wipe everything off of the 8GB nano before I gave it to my girlfriend for X-Mas.

I loaded it with music and photos and enabled it to be used as a hard drive. Through iTunes I went and deleted all the music and photos from the iPod. I then opened up the ipod in Windows Explorer and deleted the files that I transfered from my computer to another.

When I tried to restore it, it gave me an error 1413. I was able to find this information on it.

http://docs.info.apple.com/article.html?artnum=304505

I downloaded the latest version of iTunes already. I havent had a chance to try solution 2 but I tried solution 3 and it didnt work. If solution 2 doesnt work what else can I try? Could I just go to the iPod through Windows explorer and delete the folders on the iPod (not the hidden folder, even though I did look at it) and then try to update it?

Here, if it helps, is the laptop specs that I am using with iTunes and my iPod Nano 8GB 2nd Gen. Acer Aspire AMD Sempron , 512MB, 60GB,15.4" Widescreen, XP Home Edition Notebook, AS3004WLCi - LX.A5505.A74 Windows XP

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Additional info
by mdavis03 / December 6, 2006 10:16 PM PST

I should say that I can still upload music to my ipod and still use it to listen to music, play the games, use the stopwatch etc. I was just worried about this if Apple happens to release a critical update. Would iTunes give me this error if my ipod was already updated to the latest software?

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SUCESS!!!!!!
by mdavis03 / December 7, 2006 10:02 AM PST
In reply to: Additional info

IT WORKED! I uninstalled Spycatcher, rebooted, uninstalled iTunes and Quicktime, made sure that all the files were deleted, rebooted again and re-installed iTunes and quicktime and I was able to restore the ipod with no problems at all. Thanks for all the help. I really do appreciate this. Now that I know this I will have to make sure when my girlfriend tries to load iTunes on her laptop that she gets rid of spycatcher first.

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