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General discussion

ipod just shows apple logo

Nov 16, 2008 5:10AM PST

Hi

Yesterday I synced my ipod, after I synced it I tried to play some music whilst the ipod was still connected to the PC, then all of a sudden the ipod crashed and now it just shows the apple logo.

I have a 3rd generation ipod nano.

I've tried the reset method(press menu and the middle button) but all the does is turn it off and when it comes back on it still shows the apple logo.

I've googled the problem, i found this but it doesn't work for me.

http://www.sharp-tools.net/archives/000240.html

I managed to get into the Diagnostics mode, but that's about it, there's no diskmode entry on my ipod.

Any help on how to solve this problem would be well appreciated.

Discussion is locked

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further
Nov 16, 2008 5:10AM PST

also the ipod is not getting recognised by any pc or itunes anymore.

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another iPod up the creek
Nov 16, 2008 5:31PM PST

If it's under warranty take it back. Even if it's out of warranty take it back to the retailer -- because under most consumer protection law you are entitled to expect "reasonable" life from a consumer-durable product (under English law that may be interpreted as over 5 years). Present Apple Store policy seems to ignore English law and if there's a hardware fault out of warranty, merely offer a 10% discount on a new iPod.

I believe Apple Stores have also tried charging people serious money for fixing merely crashed iPods, I presume by reformatting (because you lose all your music). They probably shouldn't be charging for that -- especially as there is a program called Anapod Reinitialiser (Google it) which may do the same for free.