sorry to hear that. if you have the receipt and proof of purchase, try returning it back to the store you bought it from for a new one maybe that'll work ![]()
I have a brand new out of the plastic case IPOD nano 2g silver never been powered up as this unit will not show the apple logo will not even show up on any of the apple/Itunes programs. I have tried using earlier versions of Itunes to see if I could get the restore function to show up with this unit, but even the restore will not show. Does anybody have any suggestions or ideas besides smashing this unit with a sledghe hammer. And yes I did write Apple and their respons was to mail it in and they would send me a used one for a small fee of about $149.00 + shipping & handling. Doesn't seem fair I purchase a new unit have the receipt and all and the company all but slams the door shut on me.

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