iPhones, iPods, & iPads forum

Question

iPod Classic won't dismount

When I finish updating my iPod Classic (gen. 5.5), I try to dismount it by either clicking the "pyramid" icon (the Eject icon) for it in iTunes, or dragging the iPod icon on the desktop to the Trash/Eject icon on the dock. This removes the iPod from iTunes and from the Desktop, but the iPod has NOT been released. It still shows "Do not disconnect" in its window.

Going to Disk Utility, sure enough, the iPod is still there. I can eject it from there. But--why can't I eject it as I used to, by one of the methods described above? Why do I have to open and use Disk Utility to make my iMac (i5 27" running OS 10.6.8 with iTunes 10.6.1) eject it?

Please advise.
Susan K

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All Answers

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Answer
I wonder if it is in disk mode.

In reply to: iPod Classic won't dismount

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Not in disk mode

In reply to: I wonder if it is in disk mode.

No, it isn't in disk mode. However, I have a new clue: the last time I tried to eject it (after resetting and reloading it completely), a message came up, saying that it could not be ejected because a file was in use by another program. All the icons for the iPod did vanish nevertheless, but Disk Utility said it was still mounted. However, I closed all of my open programs, and then it dismounted naturally. Next time, I'll try closing just one at a time. Since it had just been reloaded, and nothing was playing, I don't know which file causes the problem; it could even be the calendar (which I sync to the iPod)!

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That's a good clue trail to follow.

In reply to: Not in disk mode

I think you'll figure it out soon.

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Answer
Try this

In reply to: iPod Classic won't dismount

When you reconnect our iPod to the computer, click on the actual iPod name in the left column of iTunes so you can see "inside" your iPod so you can see all of the settings options, Sync options, etc. Once in that window under the "Settings" tab (which should be the default view), make sure you have the "Open iTunes When This iPod is Connected" button selected. Then click on the "Apply" button on the lower-right. I think this is what fixed mine when I had the same issue.

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