Question

Iphone X red eye issue in low light condition

On my iPhone X every time i take picture with flash in low light condition , people are having red eye !

I've tried with case, no case, different camera settings! still the same issue.

Does anyone have the same problem ?

I've contacted Apple, still no answer. The apple support chat session ended up to : they need a "Senior Advisor regarding this case".

A 1000$ phone which cannot take a simple picture without redeye and so may AI built in to it !
iPhone X Say Hello to the past.

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Judging by the number of different forum posts,

this problem is well documented.
No solution, so far, though.

Apple do supply an App to fix the problem of red eye though.

P

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What app ?

Thanks for your answer.
Do you know What is the app to remove the red eye ? The current camera or edit photo red eye removal do not work very well.

It's well documented??? Where ? I see complaint in forum but this issue looks not to be really recognized by Apple. When I contacted their Service support, they look first surprise, but then they told me they will contact me as the problem needs to be addressed with their engineering team.

It looks incredible to me that their AI cannot remove the red eye automatically.
I'm really considering to change the phone. Does the iPhone 8 Plus have the same issue ?

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I found numerous discussions about this problem

Not just at the Apple Site.
Remember that Apple was "really surprised" when we found out about the slowing down of older iPhones.
The 8 Plus does not seem to have this problem which could be caused by the placement of the LED flash on the X. Right between to two lenses.

I believe the Photo app will remove Red-Eye, but as previously noted, I do not have an X

P

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