iPhone set up "stole" Contacts

I got a new iPhone Plus a week or so ago from US Cellular. The people there took my old flip phone and said they would transfer my info to the new phone. (They did not do this in my presence.) I later checked and found a list of my MacBook contacts on the phone.... I'm thinking, wow, this is cool. Went back to my Mac Book and find the contacts there are gone! I am away from home now and can't go to the store until I return, but HOW did they get into my home computer from the store??? I know there is a way I probably can download or restore them from one of my backups, but, that's not the point.....Any thoughts?

Thanks, Old Granny Lola

Discussion is locked
Reply to: iPhone set up "stole" Contacts
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: iPhone set up "stole" Contacts
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
could be the way the sync was setup

they did not get on your macbook, could be the way your contact list sync was setup between your old phone and the macbook.

- Collapse -
I don't see how because I had a flip phone with no internet

but.... I suppose they may have synced it between the new iPhone and my Mac Book at the store. That still does not explain the disappearance of them from my Mac.... it's as though they "cut" and pasted instead of "copying" and pasting. At any rate when I get back there unless I hear something here to change my mind..... I'm going to go in there with my attitude fully exposed and chew some fanny.... more opinions?

Thanks, Old Grumpy Granny

- Collapse -
Your contacts on your MacBook were backed up

to the iCloud using your Apple ID and Password. (just a guess but a logical one as you mentioned our favorite words,"restore them from one of my backups")

Presumably you gave the store your Apple ID and password so that they could set up your phone and that is how they got the contacts onto the new iPhone. As already mentioned by renegade600, if they incorrectly configured the way that the iPhone "shares" those contacts with the iCloud and thence your Macbook, it's possible for there to be nothing up at the iCloud so that when the Macbook next checked in there, it sync'd to an empty Contact list, thus removing all the contacts from your Macbook!

Although you have not lost anything, or shouldn't have, I think you would be right to visit the store to "discuss your displeasure" in a manner that will make them think again before messing with a, not always, Grumpy Granny.

Go Gettum!


- Collapse -
Grumpy Granny feeling a bit better, BUT

I did take my old flip phone and the new iPhone back to US Cellular... told a nice young lady there that they either would clean up their mess or take the phone back.... she said "no problem," and with a smile, took both phones, turned something off in the iPhone, plugged them together and WALLA, I have no more duplicates. I guess sometimes it's who you speak to. That still leaves me with no contacts on my MacBook. The little lady suggested I go to my iCloud account to do something. Any baby step instructions as to what she might be referring to in iCloud?


Old Granny Lola

- Collapse -
Hey.... that was EASY

I went to my Preferences, opened iCloud, checked "Contacts" and that was it..... I still have a gazillion duplicates but they are much easier to delete there...Will get to them a few each day..... You guys are the greatest.... and, aren't you proud of me to have figured this out all by myself.... I'm breaking my arm patting myself on my back...... I'd best be careful, we're off to dinner and dancing tonight...

Love you all,

Old Granny Lola

- Collapse -
Indeed we are proud of you!

enjoy the dinner and dance


CNET Forums