Hello Buzz Town
I write to you now incensed, nay livid, concerning the blatant lies on the part of AT&T and Apple.
I live in Puerto Rico, a third-world country in the minds of most tech companies. The iPhone, which once was coming here, was not released here, and, according to some of the people I've talked to, never going to be released here.
Now, I am not an Apple fanboy, having no Macs in the house, and not owning an iPod until it was given to me as a gift. But the iPhone interested me, for I had terrible experiences with the so-called "smart" phones I had owned previously, and I was looking for a new approach (something Apple does reasonably well)
Having a trip planned to the states within the week, I called AT&T multiple times, from multiple numbers, using multiple accents, and asked whether or not I'd be able to use an iPhone in Puerto Rico. The FOUR different AT&T people I spoke to assured me that it would work just fine.
I went to NYC, and purchased my 8GIG, from the Glass Bastion of Evil known as the Apple Store on 5th Ave. Then, I went to an AT&T Corporate store and purchased a brand new account, in the states, suited for the iPhone. The sales rep, convinced my mom to purchase a cheap backup phone, in case I visit a location where an expensive iPhone would not be ideal (this is something I do often). So we did, and he told me to wait three days before activating the iPhone. He knew we were the day after the purchase.
So, I waited three days (Saturday -> Today) and went to activate my iPhone and I recieved this message "We're sorry, AT&T has determined that your current account cannot be used with the iPhone."
I specifically purchased the iPhone plan, how could it not be used with the iPhone? I called them up, and the smarmy AT&T man informed me that the iPhone will not work in Puerto Rico.
THATS RIGHT! I was lied to, to my face, by four different AT&T reps and two people in the Apple Store. So, now I'm left with a really expensive paper weight, and a burning anger that's telling me to do something.
My mind flashes through many possibilities, from account relocation (using an address of one of my family members in the states), to a lawsuit (though I don't know anything about the law besides what I watch on Law and Order). I suppose I could keep my crappy phone and just upgrade it with some money that I'll find from who knows where. But now I get to the crux of the email, what should I do?
a) Relocate, use the address of one of my family members, get a phone number from that location, and be able to keep and use the iPhone
b) Return the iPhone, and buy a new phone, (because I'm sure as hell not keeping the crappy backup phone)
c) None of the above?
Any suggestions? My parents are both pretty Luddite about tech (they can't set up a DVD player by themselves >_<), so I can't really ask them.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?