iPhones, iPods, & iPads forum


iPhone doesn't ring or alert

by RedSu12er / May 4, 2018 5:49 PM PDT

My phone stopped ringing and alert sounds stopped. Ringer is on , alerts are on, DND's are all off. If I test the ringer and alert sounds they work loud and clear, but call me, or send a message, and it only vibrates. I have also done a hard reset ... twice. Not positive, but I think this started right after 2 updates ago. Another one shortly after and I hoped that would fix it...but no.
Any ideas out there? Thanks.

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All Answers

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I suggest....
by birdmantd Forum moderator / May 5, 2018 2:51 AM PDT

that you check your notification settings as you might have your ringer notification set to "vibrate only". You could take it to an Apple store or your carrier for troubleshooting if that doesn't work. Worst case, could be a warranty or damaged issue. Good luck.

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You also might want to check
by mrmacfixit Forum moderator / May 5, 2018 6:31 AM PDT
In reply to: I suggest....

the little switch on the side of the phone that physically puts it into vibrate only mode.


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by RedSu12er / May 5, 2018 9:23 AM PDT

Yep, it was me. Took the case off and it flipped the switch. Figured it out last night putting the case back on.

But thanks for the ideas.

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Apple shop
by RobertTechy06 / May 8, 2018 10:43 PM PDT

Hello RedSu12er! I suggest that you take the phone to you Apple shop or a local technician soon! Holding on to it might worsen the situation and things will then get out of hands. It will certainly not be complicated for a professional to give you some advice. Trying your own things is definitely not recommended. All the best!

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