iPhones, iPods, & iPads forum

Question

iPhone doesn't ring or alert

by RedSu12er / May 4, 2018 5:49 PM PDT

My phone stopped ringing and alert sounds stopped. Ringer is on , alerts are on, DND's are all off. If I test the ringer and alert sounds they work loud and clear, but call me, or send a message, and it only vibrates. I have also done a hard reset ... twice. Not positive, but I think this started right after 2 updates ago. Another one shortly after and I hoped that would fix it...but no.
Any ideas out there? Thanks.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: iPhone doesn't ring or alert
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: iPhone doesn't ring or alert
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
I suggest....
by birdmantd Forum moderator / May 5, 2018 2:51 AM PDT

that you check your notification settings as you might have your ringer notification set to "vibrate only". You could take it to an Apple store or your carrier for troubleshooting if that doesn't work. Worst case, could be a warranty or damaged issue. Good luck.

Collapse -
You also might want to check
by mrmacfixit Forum moderator / May 5, 2018 6:31 AM PDT
In reply to: I suggest....

the little switch on the side of the phone that physically puts it into vibrate only mode.

P

Collapse -
Stupidity
by RedSu12er / May 5, 2018 9:23 AM PDT

Yep, it was me. Took the case off and it flipped the switch. Figured it out last night putting the case back on.

But thanks for the ideas.

Collapse -
Answer
Apple shop
by RobertTechy06 / May 8, 2018 10:43 PM PDT

Hello RedSu12er! I suggest that you take the phone to you Apple shop or a local technician soon! Holding on to it might worsen the situation and things will then get out of hands. It will certainly not be complicated for a professional to give you some advice. Trying your own things is definitely not recommended. All the best!

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?