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Question

iPhone 5s + Outlook Contact + Calendar sync issues

by SOS-GAL / September 20, 2014 12:44 AM PDT

I have have an iPhone 5s and use MS Outlook on my Dell laptop and am having problems syncing new contacts and calendar items since May 2014 - I was told by Apple I needed to remove all scheduled appointments & tasks for it to sync properly, but doing so would seriously disrupt my life and my schedule. I was glad the sync failed in the store so I could think about the ramifications of doing what they said.
They switched my settings to upload to the iCloud, and auto-sync I tried syncing via iTunes again, to no avail. I started to using the SUNRISE APP for calendar entries and that was working great until this week when I missed 2 appointments this week that were not synced up... so now my Sunrise calendar is now not updating either. Perhaps I should uninstall and re-install app? How do I update my contacts? Any help would be greatly appreciated. thanks in advance.

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