Windows Legacy OS forum

General discussion

IPHLPAPI.DLL cannot start

by jsvalen / February 12, 2004 4:48 AM PST

I use Win ME and ever since I upgraded from AOL 8.0 to 9.0, during the boot up process I frequently get an error message stating "The IPHLPAPI.DLL cannot start. I contacted AOL and they had me go to www.dll-files.com site to download a zip file that contains the new IPHLPAPI.DLL file. I did that. However, when I try to extract the dll file to the C:\Windows\Systems directory, I get an error message stating "The process cannot access the file because it is being used by another process". I assume that process is Windows. Anyway, it's a real nuisance that I'd like to eliminate. Any ideas?

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Re:IPHLPAPI.DLL cannot start
by R. Proffitt Forum moderator / February 12, 2004 5:43 AM PST
http://support.microsoft.com/?scid=279866 is noteworthy since the call to Microsoft may have revealed how to put the file in place.

My bet is you will have to at least reboot and not go online or try SAFE MODE and in an extreme left-brain exercise will have you boot a DOS diskette, disable system restore and COPY the file into the new home.

Best of luck,

Bob
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Re:IPHLPAPI.DLL cannot start
by THEDEBSTER222 / April 4, 2004 10:49 PM PDT

GO INTO SAFE MODE AND TRY AGAIN, SAME THING HAPPEN TO ME AND SAME MESSAGE CAME UP AND WENT INTO SAFE MODE AND IT WORKED. GOODLUCK.

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