Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Ipad response

Apr 26, 2012 1:03AM PDT

The Home button on my iPad often does not respond quickly. Often must push it several times or hold it in for several seconds. Do I need to reboot? Or what?
Thanks.

Discussion is locked

- Collapse -
Clarification Request
Which iPad do you have ??
Apr 26, 2012 1:09AM PDT

Is it the original iPad, iPad 2 or the new Ipad? If not the most current model which version of the iOS is installed ? Any recent changes (applications/hacks/iOS updates) ? Any recent damage/drops of the device ?

Too many unknowns for good advice.

- Collapse -
Answer
A reboot would not hurt.
Apr 26, 2012 8:12AM PDT

try it and see

P

- Collapse -
Answer
iPad home button not responding
Apr 27, 2012 10:50AM PDT

I had a similar problem with a new third-generation iPad that I purchased recently. After much frustration, I decided to take the new iPad to the genius bar at the Apple store. The iPad was defective and Was exchanged for a new one. If you have problems with your iPad I would take it into the Genius Bar for service or exchange.

- Collapse -
iPad response
May 3, 2012 12:51AM PDT

Did reboot, now Safari better. Home button still unreliable.
By Genius Bar I assume you mean Apple Store? Would Best Buy work as well? I bought it online at Apple Store. No Apple Store nearby.
I've had my iPad since last Dec.

- Collapse -
iPad home button
May 3, 2012 2:39AM PDT

I am not sure if BestBuy will service Apple products. You can call Apple Support and they will advise you about service options. If you need to have Apple service your iPad, they may provide you with a postage paid mailer if the device is under warranty.

- Collapse -
NO
May 3, 2012 8:48AM PDT

Only Apple does warranty service on Apple devices. No other store can do so under any circumstance on behalf of Apple.

- Collapse -
Pretty sure Jimmy G does not work for Apple
May 3, 2012 10:22AM PDT

and I know that I didn't when I did warranty work on Apple devices.

Only Apple Certified Techs and Apple Authorized Services Centers are allow to do warranty work
and it could be that Best Buy has a place that meets both requirements.

Personally, I would rather send it to Apple

P