Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Invisible Disk Space, and running very low on it. Help!

Apr 26, 2004 6:52PM PDT

First off, I'm running a custom computer with Windows XP pro, an athlon XP 2200 with an MSI K7N2G series mainboard (MS-6570 ATX version), 512 megs of ram, an 80 gig hard drive with 4 partitions (c, d, e, and g), and optical and floppy drives.

My main partition (my 'c' drive) in my hard drive is running very low on storage space (only about 50 megs left, out of 20 gigs).

When I check the "properties" of my 'c' drive under 'my computer', and under the partition manager screen, it says that I only have about 50 megs of storage left (about 19.95 gigs of storage used).

The problem is that out of the 20 gigs I'm suppose to have on that partition, I really only have about 6.63 gigs of stuff on there. when I go into my 'c' drive and 'select all,' then check to see the properties of everything that I have selected, it only shows that I only have 6.63 gigs of data (mostly Windows stuff and some program files and desktop stuff), which should be about right since I store most everything else in my other partitions. I tried to check if maybe I have hidden files in there and just can't access them or what, but I can't tell. It's as if I just have a block of 13 gigs of invisible, inaccessable data stored in my drive. I don't get it.

I've tried to delete unnecessary programs, used the disk cleaner tool to compress and delete temp files and tried defragmenting but I still can't seem to free up any space. About a week ago, I freed up about a gig of storage space, but now that has filled up too, without me installing any new programs or anything that I'm aware of. I also turned off my system restore function to try to free up space, but that didn't help much either. Now I can't do anything cause my main system drive is too full. But like I said, the problem is that I should only have about 6-7 gigs of stuff in there.

There's something else. About 6 months ago I tried to delete my entire hard drive (3 partitions total) because my computer was too clustered and unorganized (I know, wasn't the best idea I've had). I was able to delete 2 of the partitions but not my main system drive. so I just tried to delete as much as I could from my main drive and then tried to install the operating system on top of it (same OS). It seemed to work because after the OS install, I just had a basic computer with no other programs on it but Windows. Then I created 3 more partitions with the rest of the hard disk space. Everything seemed to work out fine. But what I noticed was that my main system drive already had about 14 or so gigs of stuff on it (roughly what I had left over from the previous setup plus the new OS install), even though I couldn't locate any of it anywhere. It almost seemed as if it just loaded the new OS into the old partition but wouldn't allow me any access to the old data. I really don't know to be honest, just speculation.

My other partitions are fine, with plenty of storage space still. It's just my system drive that is filling up.

Any idea as to what happened and how i can free up some space? I know this is kind of a multi-part problem, but if anyone could help me out, I would greatly appreciate it. Thanx.

Discussion is locked

- Collapse -
Re:Invisible Disk Space, and running very low on it. Help!
Apr 26, 2004 9:17PM PDT

Some of that missing space could be accounted for via the swap file, although 13GB is probably a little on the outlandishly large side.

Have you run a virus scan and a spyware scan lately? Further, when was the last time you went to the Windows Update site? Because it may be that someone has compromised your system and turned it into their own private storage facility.

Also, are you sure a program such as Kazaa or some other P2P program isn't downloading things to the partition in question instead of another like you thought it was?

- Collapse -
Re:Re:Invisible Disk Space, and running very low on it. Help!
Apr 27, 2004 4:10AM PDT

Ummm, I don't know what a swap file is to be honest.

I do have avast anti virus that is turned on and running properly. I've also run multiple, full manual scans of all my drives after downloading the latest virus updates within the past couple of weeks. My computer also has a firewall on it so hopefully, no one has hacked into it. I haven't downloaded the latest updates for windows within the past few months but now I can't seem to because my system drive is too full.

I have adware spyware removal that I've ran twice within the past week and a half to see if that's the problem but only removed a couple random registry keys. Not only that, but any downloads from kazaa are supposed to go to my other partitions, or at least thats the way I have it set up. I have no other P2P programs that I know of.

The missing 13 or so gigs has been missing since the reinstall I did months ago. Its been missing from the start. I just didn't know what was going on so thats why I've been installing and storing everything on my other partitions, except for updates and desktop stuff.

Anywho, thanx for the suggestions, I'll be sure to download the new windows updates as soon as I figure out how to free up more space.

cyy

- Collapse -
Re:Invisible Disk Space, and running very low on it. Help!
Apr 27, 2004 4:38AM PDT

Cy,

Just some suggestions....

Try cleaning up the hard drive a little:

Click on Start-Search-Files or Folders, type "*.tmp" (without the quotes), click on the "Search" button. Once all the files show up in the box, and there can be quite a few some times, click on "Edit" in the upper left of the window, choose "Select All" and all the files will be highlighted. Then click on "File", choose "Delete" and the files will be deleted. You can safely delete .tmp files, as they are only temporary files and are placed by Windows when using various programs.

Next, do the same procedure for .chk files that have been placed there by the Scandisk program after a bad start up. Click on Start-Search-Files or Folders, type "*.chk" (without the quotes), click on "Search" button. If any files are found, delete them using the "Edit, Select All, File, Delete" method from above.

Next, you need to clean out all files from these folders. C\Documents and Settings\Yourusername\Local Settings\Cookies, C\Documents and Settings\Yourusername\Local Settings\History, C\Documents and Settings\Yourusername\Local Settings\Temp, and C\Documents and Settings\Yourusername\Local Settings\Temporary Internet Files. Start by doing this. Click on Start-Settings-Control Panel, double click on the Internet Options icon. When that loads, make sure you're viewing the "General" tab, then click on the "Delete Files" button in the "Temporary Internet Files" section. When the little box pops up, place a CHECK mark in the "Delete all offline content", then click on OK. Now click on the "Settings" button in the "Temporary Internet Files" section and change the number on the "Amount of disk space to use" section to a number of 5. (Some default settings allow for hundreds or thousands of mb in this area) Click on Ok, then "Apply" if its not grayed out, then Ok again.

Now go back and follow the paths I mentioned above and clear out each of the folders I mentioned. Be Aware: Deleting all cookies will eliminate any "saved" log on information, so make sure you have all your log on passwords so you can access your favorite sites. In addition, when dealing with the "Temp" folder, there may be a bunch of files in this folder that were placed there by various program installations and uninstallations. Normally, these all should be safe to delete, UNLESS you have "saved" any personal documents here. Just to be careful, highlight a small group of files and delete them to the Recycle Bin. Restart the computer, run the programs, and generally test to make sure that any necessary files haven't been removed. If you don't experience any problems, and you shouldn't, then remove that bunch from the Recycle Bin, then choose another group of files from the "Temp" folder and delete them to the Recycle Bin.
___________

After you've done all of the above, then temporarily disable System Restore, then run Chkdsk/Error Checking and Disk Defrag.

Restart the computer, then re-enable System Restore.

Hope this helps.

Grif

- Collapse -
Re:Invisible Disk Space, and running very low on it. Help!
Apr 27, 2004 5:45AM PDT

Try running free Microsofts diruse (http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/diruse-o.asp) to see where the space is being used. It's a clone of unix program, I understand, so not very user friendly, I'm afraid.

You'll find a lot of comparable programs with nicer graphical displays. Personally I like free i.disk (http://downloads-zdnet.com.com/3000-2248-10188281.html). Be careful with using the program to delete folders, however; the user reviews include a sad story from somebody using it to delete the root folder (which cascades down to: everything on the disk).

If scandisk reports no errors, tools like this must find where the space is being used. Please let us know, it must be an instructive story.


Kees