I own a Samsung BD-P1600 and recently converted to Verizon FIOS. Prior to this I had Comcast. I have had the Blu-Ray player since June 2009 and was able to connect to the internet via CAT5 cable with no issues, going directly through my Linksys router (Comcast).
Recently I upgraded to FIOS (3 weeks ago) and since I have not been able to update my player, although all the network settings, Pandora, Netflix, YouTube and Blockbuster work fine. When I test my network it passes everytime, however when I try to check for an update, I get an internet connection error. My current configuration is the Verizon standard ActionTek WiFi router, from which I am connected directly via CAT5
I also receive a connection timeout when I try and contact Samsungs support page when using the download links and the e-mail links (see below)
I have contacted both Verizon and Samsung, with both doing the infamous finger pointing exercise. Turning off the firewall on my FIOS ActionTek router had yielded no resolve either.
Has anyone else experienced this problem or have any clues to the cause?