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Internet@TV and Yahoo/Amazon content - LN52A750

by scorwitz / November 3, 2009 11:12 PM PST

I'm hoping someone from Samsung can answer this...

I've been reading about the new feature that allows any model LED or LCD Series 6 (650 models) and above to use the Internet@TV feature and a television hooked up to an ethernet connection to both update firmware and download the Yahoo Video and Amazon Video Rental content.

I have a LN52A750 with the most current firmware (from October 2008) connected to my home network and I see no option in any menu screen to do this.

WHY? Is there a firmware upgrade somewhere that will provide this functionality to my television? Why, with an ethernet connection, wouldn't my TV be able to do this as long as it has the right software on it? I've copied the information below directly from the following link: http://www.samsung.com/us/consumer/learningresources/medi2.0/internet_introduction.html

Benefits of Internet@TV1

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Internet@TV and Yahoo/Amazon content - LN52A750
by Samsung_HD_Tech Samsung staff / November 4, 2009 5:15 AM PST

scorwitz,

The LN52A750 is a 2008 model, which doesn't have Internet@TV, or the wigets.

The Internet@TV is a feature of the 2009 models.

I apologize for the inconvenience, but it's not possible to load the new widgets into last year's models of televisions.

--HDTech

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When?
by scorwitz / November 4, 2009 5:51 AM PST

Will there be support provided at any time for the 2008 models? Why do I have an ethernet port on my television if I can't download anything through it? All of the promotional materials that I saw when purchasing this model talked about it having the widgets.

Why wouldn't a new firmware be able to add this functionality to the television?

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When?
by Samsung_HD_Tech Samsung staff / November 6, 2009 5:04 AM PST
In reply to: When?

scorwitz,

The models last year were not designed to run the widgets. It requires additional hardware that isn't available for the 2008 models. The 2008 models were not advertised with Widget or Internet@TV functionality.

I'm sorry for the confusion, but we didn't advertise the TV with those options.

--HDTech

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You did advertise them with Widgets
by scorwitz / November 6, 2009 7:25 AM PST
In reply to: When?

When I was shopping for a TV I distinctly remember widgets in the advertising language, it was all over the website and when I bought the TV and set it up and saw the USA Today and Temperature etc... I thought those were the widgets!

This is false advertising. You keep an older model in the stores to sell them out while advertising the new features, but nobody bothers to mention that you're not getting them in the model that you're purchasing. Looks like the ones who will be getting my money are Roku or whoever comes up with the best solution to this problem.

Can you please tell me why the 2008 model has an ethernet port if it can't even get it's firmware updates online?

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You did advertise them with Widgets
by Samsung_HD_Tech Samsung staff / November 6, 2009 6:01 PM PST

scorwitz,

The 2008 models had a feature called InfoLink, which was News Sports and Weather headlines through USA Today, but that's not what we refer to as Internet@TV. I apologize for the confusion.

Widgets available on 2009 models are ones you can choose, enable, or disable, but those will not be available on 2008 models.

--HDTech

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ethernet port
by _jr_ / November 7, 2009 2:58 AM PST

The Ethernet port on your model is for DLNA.
_jr_

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Thanks...
by scorwitz / November 7, 2009 3:35 AM PST
In reply to: ethernet port

Your apologies aren't giving me new functionality. Maybe if I'd known all this I would have waited a couple of months...

Now I'll forever associate this with Samsung.

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