Networking & Wireless forum


Internet now slower when others using?

Really getting sick with this and don't understand why it is doing it, this is a much newer model modem and I'm using the same PC with the same settings for everything on my PC, it's not a software issue on my PC.

Any help is appreciated, thanks

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Internet now slower when others using?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Internet now slower when others using?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -

In reply to: Internet now slower when others using?

okay so apparently it deleted the first paragraph i wrote on this post making it look a bit odd.

When playing video games on my PC I used to maintain a constant 40ms with little to no packet loss. Since getting a newer modem my ping doubles and I get a lot of packet loss making online gaming impossible. It has nothing to do with my PC and is obviously a setting wrong with my modem, if anyone knows what I should be changing help is much appreciated, thanks

Collapse -
(NT) wire or wifi used?

In reply to: Update

Collapse -

In reply to: wire or wifi used?


Collapse -
New modem/router, maybe weaker wifi signal, but...

In reply to: Wifi

....go into the router's program and see if it's QoS (quality of service) or may be in the wireless setting area, has any percent of signal settings and set less than 100%.

Collapse -

In reply to: New modem/router, maybe weaker wifi signal, but...

I dont understand any of the QoS rules that are set sorry, the actual signal is better than it was with our old modem

Collapse -
I thought I'd mentioned this

In reply to: QoS

Collapse -
my QoS settings

In reply to: I thought I'd mentioned this

screenshots of all my QoS settings (default) i have not changed them at all as i don't understand them, if you do that would help a lot. And if there are other rules I should add somewhere to improve online gaming
Collapse -

In reply to: my QoS settings

I said the wrong thing, there is no packet loss with or without other people using the internet. just very high latency when someone else uses it, say my brother opens snapchat or something, my ping triples

Collapse -
Re: mistake

In reply to: mistake

If it's a dual channel router (2.4 Ghz and 5 Ghz), activate both. Use one and let your brother use the other. This might make a difference

Collapse -
Doesnt help

In reply to: Re: mistake

Tried using using the 2.4 and everyone else uses the 5, makes no difference :/

Collapse -
Tried using just one band?

In reply to: Doesnt help

For everyone? In that QoS area, I see some wifi connects set to 10% and some to 40%. Considering it's two of you, just make them all 40% instead. If that doesn't solve the problem, then tinker with the other settings too.

Collapse -
WiFi is shared airspace.

In reply to: Internet now slower when others using?

Unlike a wired connection where it can be duplex and full speed up to the limit, WiFi is half duplex and ping time and more increases with each user.


1. Get wired. Best solution.
And don't reply you can't. Today we have powerline links and if you own this Internet connection, pay the bill you can move it to your room. It's yours to met out as you see fit.

2. Use your own WiFi. Either the 5GHz to all your own or add another WAP for your exclusive use.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.