Networking & Wireless forum

Question

Internet now slower when others using?

Really getting sick with this and don't understand why it is doing it, this is a much newer model modem and I'm using the same PC with the same settings for everything on my PC, it's not a software issue on my PC.

Any help is appreciated, thanks

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All Answers

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Answer
Update

In reply to: Internet now slower when others using?

okay so apparently it deleted the first paragraph i wrote on this post making it look a bit odd.

When playing video games on my PC I used to maintain a constant 40ms with little to no packet loss. Since getting a newer modem my ping doubles and I get a lot of packet loss making online gaming impossible. It has nothing to do with my PC and is obviously a setting wrong with my modem, if anyone knows what I should be changing help is much appreciated, thanks

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(NT) wire or wifi used?

In reply to: Update

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Wifi

In reply to: wire or wifi used?

Wifi

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New modem/router, maybe weaker wifi signal, but...

In reply to: Wifi

....go into the router's program and see if it's QoS (quality of service) or may be in the wireless setting area, has any percent of signal settings and set less than 100%.

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QoS

In reply to: New modem/router, maybe weaker wifi signal, but...

I dont understand any of the QoS rules that are set sorry, the actual signal is better than it was with our old modem

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I thought I'd mentioned this

In reply to: QoS

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my QoS settings

In reply to: I thought I'd mentioned this

https://imgur.com/a/LvJei

screenshots of all my QoS settings (default) i have not changed them at all as i don't understand them, if you do that would help a lot. And if there are other rules I should add somewhere to improve online gaming
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mistake

In reply to: my QoS settings

I said the wrong thing, there is no packet loss with or without other people using the internet. just very high latency when someone else uses it, say my brother opens snapchat or something, my ping triples

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Re: mistake

In reply to: mistake

If it's a dual channel router (2.4 Ghz and 5 Ghz), activate both. Use one and let your brother use the other. This might make a difference

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Doesnt help

In reply to: Re: mistake

Tried using using the 2.4 and everyone else uses the 5, makes no difference :/

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Tried using just one band?

In reply to: Doesnt help

For everyone? In that QoS area, I see some wifi connects set to 10% and some to 40%. Considering it's two of you, just make them all 40% instead. If that doesn't solve the problem, then tinker with the other settings too.

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Answer
WiFi is shared airspace.

In reply to: Internet now slower when others using?

Unlike a wired connection where it can be duplex and full speed up to the limit, WiFi is half duplex and ping time and more increases with each user.

Fixes?

1. Get wired. Best solution.
And don't reply you can't. Today we have powerline links and if you own this Internet connection, pay the bill you can move it to your room. It's yours to met out as you see fit.

2. Use your own WiFi. Either the 5GHz to all your own or add another WAP for your exclusive use.

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