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Resolved Question

Internet interruptions caused by Hotspot usage

May 31, 2013 2:54AM PDT

I work in a facility where we offer Internet service which is provided with T1+(I think) . individuals that come into a demo area where there are multiple users are loosing signal because other individuals have their Hot Spots on which is causing interference or too many signals in one area and our system not recognizing the IPs (something to the effect)

Does this make sense to anyone? I'm trying to understand so that I can help with coming up with options for a client and help my client understand the situation.

My client is telling me we need Time Warner that cable lines and that it offers more megs but from what I read on line it's really not comparable and businesses don't use cable because it doesn't work well for large networks.

Discussion is locked

paddlingfool has chosen the best answer to their question. View answer

Best Answer

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Yes.
May 31, 2013 3:13AM PDT

Since there are only 11 or so channels and many of them overlap, it can get congested very quickly. Here's an article about overlap.
http://en.wikipedia.org/wiki/List_of_WLAN_channels

Notice there are only 3 non-overlapping channels in NA. So with just 3 or 4 hotspots, one more is too many.
Bob

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Doesn't make sense
May 31, 2013 5:35AM PDT

How many users can be on a channel.. I'm meeting with the internet provide next week hopefully I can understand this better.
thank you

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The number of users on a WiFi WAP
May 31, 2013 6:37AM PDT

Is up to the WAP in question. Was that your thumbs down? I didn't design WiFi but as an electronics designer I can try to convey what's going on. For me to answer your new question, I have to know the make/model of the WAP. The limit is in that or the WiFi router.
Bob

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Answer
Have you tried setting your router to a different channel?
May 31, 2013 3:12AM PDT

Usually setting the router to use a different WiFi channel will resolve this conflict. Have you tried that?

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Not sure
May 31, 2013 5:28AM PDT

I'm not sure, I think it's more complicated from what I understand. the space is over 100,000 sg ft. and actually the wireless system covers other areas in the building as well so closer to 200,000. I've never heard ref. to channels?