Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Internet Help

Dec 26, 2008 4:06AM PST

Two questions. First my wifes laptop's internet all of a sudden quit working. I ran a diagnostics and it says that the defaul gateway is not working. I have no idea what that means. When I plug in the internet into my laptop it works fine. Any ideas?


Second question. We just bought a new linksys wireless router, but for some reason the router isnt able to communicate to the laptop to configure the router. I plug it into our internet and it works fine, but when i try to set up the router it says i have a problem with the ethernet connection. how can that be?

Discussion is locked