Question

Internet Faster on Phone than PC

Jul 22, 2018 9:14PM PDT

Every time I do a speed test from my phone and computer, it's faster on my phone by 5-13 mb/s. My computer gets 6-11 mb/s and my phone gets 16-20 mb/s from speed tests. My internet is pretty slow, but I don't see why it would be faster on my phone than my pc. I use wireless for my computer.

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Answer
Check the PC's Adapter for Wifi
Jul 23, 2018 10:14AM PDT

Check to see if your Wireless NIC can support the 16-20 mb/s speed. By testing the speed to your computer using the Ethernet cable, you can isolate the problem to Wifi or Ethernet connectivity to the PC. Also, you may want to try changing the wireless channel to see if interference is slowing the Wifi speed down on your computer. The channels that can be used are 1, 6, and, 11.

Sometimes the Wireless NIC can be found to not handle the bandwidth to your PC for the following reasons.
* the Wireless NIC is a Legacy one
* high Wifi traffic within the home network on the given channel
* the Wireless NIC could be faulty

It is a good idea to contact your ISP regarding this speed issue.

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Nothing Wrong with my NIC
Jul 24, 2018 12:46PM PDT

I know there is nothing wrong with my NIC, it has gotten 21 mbps on a download on different wifi, and it advertises "up to 300 mbps". I think that changing the channel will help. I did realize that my phone gets 90 mbps download speed on a speed test when I'm just a couple feet from the router, but in my room upstairs almost on the opposite side of the house from where my router is, I'm getting only 25 mbps. Computer is only getting 12 though Sad

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It's a little unfair?
Jul 24, 2018 12:51PM PDT

The phone is closer and gets a cleaner signal and your computer is up a floor on the other side.

I see nothing wrong or unexpected here.

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Router's Distance Could Be The Cause
Jul 25, 2018 9:08AM PDT

As you mentioned that your router is on the opposite side of the house from your computer, the Wifi signal from the router to your computer may be not reaching the Wireless NIC with good strength. You would have to move your computer to a closer distance to the router to test Wifi strength. If the distance factor is the issue, you may want to consider relocating your router or getting a Wireless Extender. I enclosed a link to a website with some troubleshooting steps you may want to consider.
https://support.sasktel.com/app/answers/detail/a_id/12752/~/troubleshooting-a-slow-internet-connection

Some aspects include the following.
* Viruses and malware
* Spyware
* File sharing software
* Browser cache

It should be noted that routers should be located in more central locations in homes for better Wifi strength. Certain types of walling block Wifi signals, too.

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Answer
Another effect.
Jul 23, 2018 10:43AM PDT

I find the antivirus and firewall can take a bite out of the speed since, most phones don't have that layer. And again, no, most phones don't need an antivirus or firewall.

All that aside, there is no detail about the PC, router and service.

I'm going with "we expected different speeds when we test different things." Ever been to a horse race?

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