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Internet Explorer Will Not Pull Up My Home Page

by SeaIsleDon / July 26, 2010 10:51 AM PDT

When I click on my IE icon on my desktop, I get a blank screen with (about:blank) in the address bar. I have tried to go to Tools>Internet Options>General Tab and (about:blank) is in the homepage tab box also. I have tried to change it both by putting the homepage URL directly in, and have clicked on use current while on my regular homepage.

My OS is XP, and my browsere is IE8.

Any help will be greatly appreciated.


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Some Thoughts and Questions...
by Grif Thomas Forum moderator / July 27, 2010 4:04 AM PDT

1. What is your homepage?

2. Does it work if you select a different homepage?

3. Tried resetting the home page by navigating to your homepage manually, then open Internet Options, then in the "General" tab, click on the "Use Current" button, then "Apply", then OK.

4. If you haven't already and because "About:blank" could possibly be related to a malware infection, please download, install, update, then run a full system scan with BOTH of the free malware scanners below:

Malwarebytes Antimalware

SUPERAntispyware Removal Tool

Hope this helps and let us know more.


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IE homepage problems related to about:blank malware
by SeaIsleDon / July 27, 2010 1:43 PM PDT


My homepage has been MSN.
Yes I tried different homepages, and even after clicking "Use current then apply", it still reverted to the about:blank mode.
It is definitely some type of malware infection.
I ran both free malware scanners you suggested, and it has fixed my homepage issue. Am now opening to my normal homepage when I click on Internet Explorer.
I'm not 100% convinced that I'm completely rid of the infection. I will let you know if any more problems arise. Once again, CNET forum has helped me big time. Thank you very much.


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Continue To Run Both Tools Till....
by Grif Thomas Forum moderator / July 27, 2010 2:09 PM PDT

...nothing is found.. It would also be a good idea to run both tools while in Safe Mode as well.. Sometimes, there may be a few items which are more easily removed in Safe Mode.

How To Start In 'Safe Mode'

Hope this helps.


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I am running both tools, but........
by SeaIsleDon / July 28, 2010 1:35 AM PDT

actually the Super Antispyware Removal Tool is what seemed to fix it. After the fix, and before receiving your last response, I uninstalled both tools because I was having some problems with the start-up pop-ups related to the two tools and my existing Spyhunter. After uninstalling them, the same problem resurfaced, so I reinstalled, and came to realize that a box that popped up during install, stating "Home Page Change Detected" was the key to the fix. It had me type in my desired homepage, and pick "Block Change". After that it has worked fine so far. I will keep you posted of any other developments. Thanks again.


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by chinwillie25 / July 28, 2010 1:55 AM PDT

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