Internet Explorer Script Error in NAV

Norton software is not yet supported with IE7. Script errors are being experienced by users, so you may have to choose between Norton,and IE7.

In this LINK,click Troubleshooting Internet Explorer after installation scroll down to bottom of page.

Tom

errors and leave things as they are. Presumably this does no affect the security of NAV and the problem will resolve itself when Norton get their act together?

Why didn't Symantec tell me this when they replied to my query, you would think that they would have understood the problem.

response to my contact with them when I told them that the new script file solution didn't work. Presumably a reinstall will not work. Do you agree? I really don't want to try this!

This is what it said in the link i provided.

"Norton software is not yet supported with IE7. Script errors are being experienced by users, so you may have to choose between Norton,and IE7".

A lot of people use FF and just keep IE for updating windows,including myself.Why put your self through this with IE,why not just use FF.

Tom

I am copying below their reply:

"Welcome back to Symantec Authorized Technical Support.

Please allow me to apologize for any difficulties you have encountered due to this issue.

Peter, due to scripts being used in IE7 are different then the one supported by Norton programs, you have been facing this issue.

Thank you for bringing to our notice, we appreciate your patronage. I will forward your comments to our technical team."

I can't believe that they don't know about this. I have asked them to let me know if the script error affects the way Norton protects my computer fron viruses.

will not affect the protection provided by NAV. Unless you know different of course. I like IE7 and don't want to go back to IE6. I have NAV 2006 and what annoyed me was all the suggestions Symantec made to resolve the problem when none of them worked. Their support staff should have known about this. It seems from looking around the internet that all they have to do is issue an update. Why don't they? GRRRR! When my sub is up for renewal I am thinking of switching to AVG if that is what it is called but I don't know much about it and I think there are problems removing NAV from the computer.

I don't understand your comment about opening a port for worm protection. Is there something I should be doing here?

There are some instances when 2005 NAV's Internet Worm Protection (which is usually set up as a firewall instead of XPs firewall) will block a valid port being used by an aplication. Dreamweaver is an example that comes to mind. One of the Trojan rules blocks a port Dreamweaver uses to transfer files (ftp) on occassion. A work around is to disable that individual trojan rule. Since NAV is screwed up and unmodifiable the only other option is to disable ALL trojan rules (hence no PC firewall). Also, using a router/firewall, I route things to specific ports on different PCs. In so doing NAV blocks those ports thinking its an attack. When working properly you can 'open' the port and allow the data transfer needed by writing a 'General Rules' exception. This is useful for multiple VPNs. The scripting error prevents ANY modification to the generic settings Symantec provides. Hope this helps.