Computer Help forum


internet explorer runtime library problem

by scorpionxx0 / October 20, 2014 10:33 AM PDT

earlier today while using internet explorer something popped up on my screen asking me if i will allow something form microsoft to make changes to this computer. thinking this was another dumb update I just hit ok. shortly thereafter internet explorer closed itself down and gave me a message saying the following:

microsoft visual c++ runtime library

this application has requested the runtime to terminate it in an unusual way.
please contact the application's support team for more information.

now every time I try to open ie that message usually pops up before it gets closed down.

I've tried doing a clean boot, have unistalled all versions of microsoft visual from my computer, tried resetting ie from the windows control panel {although that message popped up while doing the ie reset), attempted a system restore but that wouldn't work and now all dates prior to today are gone so I can't attempt anymore restores. I've spent the past few hours trying to get ie working again but to no avail. any suggestions on how I can get rid of that dumb message.

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All Answers

Collapse -
Did you reset IE?
by R. Proffitt Forum moderator / October 20, 2014 11:29 AM PDT

I can't find which IE or Windows so google this:

How to reset IE (add the version.)

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ie reset is a no go
by scorpionxx0 / October 21, 2014 6:45 AM PDT
In reply to: Did you reset IE?

I've tried doing the ie reset but whenever I try the runtime message pops up and stops it just when it's about to finish

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Still can't find which IE or Windows.
by R. Proffitt Forum moderator / October 21, 2014 6:56 AM PDT
In reply to: ie reset is a no go
Collapse -
Re: IE issues
by Kees_B Forum moderator / October 21, 2014 7:41 AM PDT
In reply to: ie reset is a no go

I'd try a new Windows account. If it's OK there, transfer your Documents and such and forget about the older account.


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