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internet explorer problems. please help!

by denise626 / June 13, 2004 5:39 PM PDT

Hey, I hope someone can help me out...
Every time I restart my computer, the homepage gets changed from what I have it set to (msn.com) to something I've never heard of: res://mshp.dll/index.html#10213

I feel like this is some kind of virus, but if it is, I don't know where to direct my anti-virus prgm to get rid of it. Does anyone know how I can stop this from happening, or what is causing this to happen? I'm using Windows ME, if that helps.

Thanks so much!
denise

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Re: internet explorer problems. please help!
by Cursorcowboy / June 13, 2004 8:57 PM PDT
y'all....


1. First, please read the article concerning "Unsolicited Commercial Software." Second, perform as a minimum the first five items listed below. Reply to our input that each and every one of the five were used and the result please.

2. If you try using CWShredder, HijackThis, as well Spybot S&D, Ad-aware and several other anti-spyware utilities and a trojan is installed which prevents their running, download PepiMK's "CoolWWWSearch.SmartKiller" removal tool, uncompress the zip file and run the program.

a. "Housecall."
b. 'Adaware."
c. "Spybot S&D."
d. "CWShredder" - 1 or "CWShredder" - 2.
e. "McAfee AVERTStinger."
f. "Hijack This" - 1 or "Hijack This" - 2.

Note: Posting a log concerning this last one should only be at the direction of a forum moderator IMO.

Bill Gaston

Pardon ma ACKsent, ah'm frum Austin, Tex_As, USA

....its been my policy to view the Internet not as an 'information highway,' but as an electronic asylum filled with babbling loonies.
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Right On
by rub / December 16, 2004 4:57 AM PST

I use 4 of the 6, plus Giant Antispyware which comes as a 15 day free trial. Or $27 which I spent. Knock on wood, they all find something. Norton AV also removes most of the trojans that I get every day. I update daily. Spyware Blaster doesn't seem to quite hack the job. Doesn't hurt to tune in on some of the other forums that address the issue. Try Google - malware forums, and other variations.

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