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Internet Explorer Issue

by bankercop / November 5, 2004 6:21 AM PST

I am running 98 (yes, still) at home. Recently, I downloaded Webroot Spysweeper software and it ridded my PC of a lot of spyware, however, I evidently deleted some files which IE needs to run properly. I can connect to my ISP (dial-up)but even though I am connected, a web page will not come up. Not even my ISP's homepage. I use bellsouth.net. I also am unable to connect to mail.bellsouth.net to retrieve my e-mail. I simply get a message "unable to connect to mail.bellsouth.net. One final problem...even when I am not running a program, the mouse cursor alternates between the pointer and hourglass constantly..like a program is attempting to run.
Does anyone have an idea what is causing the problem and what I can do to fix it?

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Re: Internet Explorer Issue
by Kees Bakker / November 5, 2004 7:15 AM PST

Bankercop,

Use google to find a downloadsite for LSPFIX and run that program. It's a common side-effect of removing spyware that the tcp/ip-protocol doesn't work anymore and this program fixes it most of the time.

Kees

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Re: Internet Explorer Issue
by reefurbb / November 6, 2004 12:44 AM PST

1. there is also "iefix" which resets the DUN in registry. LSP is for layered sockets (winsock).
2. run>msconfig>startup, and see what all is starting with windows that you don't need. Do it 1 at a time, reboot each time, if you really want to know which exact one is messing with you.
3. Bet you have spies/malware!

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