it looks like the reinstall didn't install the modem drivers properly, but it's hard to tell since saying that you clicked next doesn't help. you have to tell us what are the names of the dialogs that you passed. since you are running Windows XP, your machine should be new enough to be under warrantee. you should contact your machine vendor.
Herb...
After a crash, reinstalled wwindows xp from disc provided by vendor.
all hot fixes that i had downloaded were gone, except for windows xp express update no 1, which i deleted
in attmepting to set up modem connection to internet, open the connection wizard, and image contains a sketch of a plug
continue to connect mannually. after clicking next, three oprions the top two options are grayed out. only option available is via broadband which I do not have. option to connect via phone line is grayed out
when i go to the connection folder in internet explorer program folder and click on the connection icon, get a message that it is corrupt
reinstalled from disc with same results
how can i fix this?

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