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Question

Internet Explorer cannot be accessed on the PC

by Oct 23, 2012 12:28AM PDT

Dear Computer wizards, help me I cannot access the browser Internet Explorer that has been Installed on my Home Computer.since 20th October 2012. The screen does display the Page at first and then disappears within
a minute. I've tried System Restore to no effect.. I keep getting this message from Microsoft

Since 20 Oct, 2012.
Windows Explorer : Error Signature
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ole32.dll ModVer: 5.12600.2180
Offset: 00041682

Discussion is locked

4 Posts
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Answer
Re: IE
by Former Forum moderator Oct 23, 2012 12:32AM PDT

Start the version of IE that runs without add-ons, and when inside that go to Tools>Manage add-ons to disable all those add-ons. Probaby one of them is the cause. If it works then, only enable the ones you really need.

http://blogs.msdn.com/b/ie/archive/2006/07/25/678113.aspx tells how to do it.

Kees

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Internet Explorer cannot be accessed on the PC
by shirley godinho Oct 23, 2012 1:44PM PDT

Dear Kees_B /Carol, I really am not computer savvy and hence fear that I could accidentally create further muddles and erase the google chrome and mozilla firefox browsers from my computer. Cnet Techtracker has accessed and availed the system installed software details, can the help me? PLEASE !

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Re: create further muddles
by Kees_B Former Forum moderator Oct 23, 2012 4:57PM PDT

Both the things I suggested and Carol's are totally harmless. Just try.

Kees

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Answer
Additionally...
by Oct 23, 2012 2:16AM PDT

Shirley..

In addition to what Kees suggested.......

If you haven't done so already, I would recommend scanning with the below tools to rule out any "unwanted visitors" as the cause.

You failed to mention if you have an operable browser. If so, try the below. Malwarebytes offers a free version. . And Hitman Pro is free to use without a license. If a virus is found, you will receive a free 30-day license to remove the threat

• Malwarebytes Anti-Malware
• Hitman Pro 3.6

If you run into any problems along the way, please post back and let us know.
Carol

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