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General discussion

Internet explorer add ons

by royandheidi Aug 8, 2013 5:43AM PDT

Hi

I am using windows xp and i unable to get my internet explorer to open without 1st right clicking on the icon and selecting run without add-ons.The problem is nothing will work.

Please can anyone help!

Thanks

Roy

Discussion is locked

2 Posts

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Re: add-ons

by Kees_B Forum moderator Aug 8, 2013 6:09AM PDT

- Did you disable everything you can find inside Tools>Manage add-ons?
- Does it happen in all user accounts, or just in the one you're currently using?

Kees

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And Did You Try Resetting Internet Explorer?

by Grif Thomas Forum moderator Aug 8, 2013 8:45AM PDT

Open the Control Panel, then "Internet Options". Once there, click on the "Advanced" tab, then select "Reset" button at the bottom of the page. Select "Yes/OK" when it asks "Are you sure?"

Of course, problems with Internet Explorer can frequently be caused by adware/spyware.. If you haven't already, please download BOTH of the free tools below, install them, update them, then run a full system scan with both programs, separately, of course.. Delete anything they find.

Malwarebytes Installer Download Link
http://www.filehippo.com/download_malwarebytes_anti_malware/

SuperAntispyware
http://www.superantispyware.com/SuperAntispyware

Hope this helps.

Grif

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