Computer Help forum

General discussion

Internet Explorer 7-can access Internet but no secure sites

by kbrisson / December 29, 2008 1:24 PM PST

I have a 4 year old Dell Inspiron 8600 laptop, Windows XP, and IE 7. I took my laptop with me to a hotel room (its normally connected via Ethernet cable to broadband DSL)that has Comcast wireless and broadband. When I set up laptop in hotel, it required me to set up a wireless connection (which I had never done before.) Got wireless connection fine - but could only access very basic Internet sites. Any sites that are secure, require registration, account login - all give me "IE Cannot Display the Webpage." When I try to Diagnose Connection problems I get under Winsock diagnosis:All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback communication. Error 10013.
error Provider entry MSAFD Tcpip [UDP/IP] could not perform simple loopback communication. Error 10013.
error Provider entry RSVP UDP Service Provider could not perform simple loopback communication. Error 10013.
error Provider entry RSVP TCP Service Provider could not perform simple loopback communication. Error 10013.
error A connectivity problem exists with an installed LSP.
Also, I can receive email from my home internet povider (Cox) via Outlook, but cant send any email at all. I also completely lost all my McAfee programs (I have 6 months left on subscription), except the icon in the systray (clicking it does nothing.)
When I try to repair the issue, I get: Windows has detected a problem with the Winsock provider catalog.
I have done the following:
turned off the wireless connection and connected to the hotel broadband via Ethernet cable
tuned firewall on and off
turned modem on and off
Gone to the command prompt and Flushed the DNS, and (I think) reset the ipconfig.
Under system information, it says Internet - not available. If I try to go to Dell Support, I get " Inernet connection could not be established." I also tested the TCP/IP configuration, which failed.
I just want to be able to access the Internet for purchases and to access accounts. Can anyone tell me what else to try? Took it to Best Buy and they couldnt find anything. Called my home provider, Cox, and they just told me to reset the ipconfig and flush the DNS, both of which were successful, but didnt fix problem. And the hotel provider, Comcast, did nothing and said the problem is with my laptop. Never hd any of these problems at home.

Discussion is locked
You are posting a reply to: Internet Explorer 7-can access Internet but no secure sites
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Internet Explorer 7-can access Internet but no secure sites
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Hi
by Ericjergs / December 29, 2008 3:29 PM PST

Internet Explorer 7 really just screwed up a bunch of people. Including me. I finally just moved to firefox and no more problems. If you are a die hard IE fan, then I suggest downloading IE 8 beta 2. I tried that a week ago and IE seems to be fine and dandy now.
Idk what to tell you if this doesn't fix it though.

Collapse -
Sorry
by Ericjergs / December 29, 2008 3:31 PM PST
In reply to: Hi

I apologize, I did not read the first part well enough. I am guessing you had IE 7 already and it worked fine, and this just randomly happened in hotel room? If that's the case then I have no idea.

Sorry for your time.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?