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General discussion

internet explorer 11

Nov 22, 2014 2:20AM PST

installed ie 11 on my os 7 and keep getting a pop up that
says internet exployer stop working when I go to youtube
Tried reinstalling ie 11 and same thing.

Discussion is locked

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Tried a different browser?
Nov 22, 2014 2:23AM PST

Firefox or Chrome?
Dafydd.

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(NT) As Dafydd says, IE is buggy so use alternate browser.
Nov 22, 2014 2:29AM PST
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clean temporary internet folder
Nov 22, 2014 3:18AM PST

try deleting the browsers temporary files and cookies to see if it helps. Try a different browser to see if it is a browser issue. you can try disabling all toolbars and addons to see if they are causing the problem. you can reset the browser to default.

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Flash "Hardware Acceleration" Can Cause That..
Nov 22, 2014 10:28AM PST

First, make sure you have the latest version of the Flash Player from the internet.

Next, try performing these steps to disable the Flash Acceleration. So first, check if you can see the Flash animation (banner) without the system crashing at:
http://www.adobe.com/software/flash/about/

Don't worry, it's not a video, it shouldn't crash -- if it does, this won't fix your issue. If it works without crashing, right-click on the Flash animation (banner) and uncheck "Enable hardware acceleration" from the Settings panel. You should now be able to view the YouTube videos without crashing the computer.

And on Windows 7 computers, some folks are finding relief for your issue in Internet Explorer, by opening the Control Panel-Internet Options-Advanced tab.. Once there, place a CHECK mark in the box next to "Use software rendering instead of GPU rendering", then click on "apply", then OK.

Hope this helps.

Grif

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ie 11
Nov 23, 2014 2:59AM PST

ok, tried all that and ie 11 still crashes whenever I click on any video, I even uninstalled adobe flash drive and
adobe reader, still the same thing. I then went back to ie 9 and it works fine just a lot slower then ie 11.

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I'll Guess You've Got Add-Ons....
Nov 23, 2014 4:27AM PST

...that work well with IE9 and not IE11. Of course, for IE11 to work correctly, you need to make sure you have Service Pack 1 installed on Windows 7, which you may have, but since you didn't state such, I thought I'd mention it.

Next, assuming SP1 is installed, in such cases, we move on by checking for malware with a good free removal tool such as Malwarebytes. Then we try installing IE11, then "reset" it like this: Open the Control Panel-Internet Options-Advance tab, then select the "Reset" button. It eliminates all those add-ons and takes the browser back to its original state.

Hope this helps.

Grif

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add-ons
Nov 23, 2014 7:29AM PST

wow that worked, did a system restore, then installed ie11 reset it and everything is working fine
thanks so much for the help.

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If That Worked, Then...
Nov 23, 2014 8:57AM PST