Internet drops for a few seconds every hour

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Internet drops for a few seconds every hour

by Terito11068 Jul 24, 2014 11:37AM PDT

So been having this issue where my internet drops for a few seconds once an hour. It's only a few seconds, it disconnects me from games, but not teamspeak, and comes right back. My GF says it doesn't affect her computer (wireless) only mine (wired.) However, she mostly watches Netflix, which a brief disruption wouldn't interfere with, so unsure if it affects both or not.

I'm on a fresh install of windows (about a month ago) and all my drivers should be current.

My ISP admitted to seeing something on the line when I called them, they came out, couldn't find anything and replaced the router/modem without any change.

I think, especially if they are seeing something on their diagnostics odds are it should be something on their end, but if it is only happening to me wired and not my girlfriend wireless then that would strongly indicate an issue on mine.

Anything anyone can think for me to try? Been a frustrating few weeks

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Best Answer

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Fixed

by Terito11068 Jul 25, 2014 6:04AM PDT

Indeed found that it was doing leases hourly (and the exact minute after the hour it was set to expire is when I keep DC'ing) so making the lease longer will help, however, in my research I read that it renewing the DCHP lease shouldn't cause me to lose internet, so is something else still broken?

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Fixed or not?

by r. proffitt Forum moderator Jul 25, 2014 6:15AM PDT

Now there are routers that need such fixed.
http://yllus.com/2011/03/25/fix-my-dd-wrt-router-drops-all-connections-when-it-renews-a-dhcp-lease/ notes it.

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Answer

Tell more.

by r. proffitt Forum moderator Jul 24, 2014 12:00PM PDT

Anything odd like torrents?

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Clarification

by Terito11068 Jul 24, 2014 12:23PM PDT

Nope nothing of the sort

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Then reloading the OS should fix it

by r. proffitt Forum moderator Jul 24, 2014 3:21PM PDT

If there is no hardware issue. I had hoped for more clues to avoid a reload.
Bob

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Any clue may avoid this one.

by r. proffitt Forum moderator Jul 24, 2014 3:39PM PDT

Just keep them coming. Keep in mind that there is no known single cause or cure (unless we count the reload.) Tell more.
Bob

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More info

by Terito11068 Jul 24, 2014 5:22PM PDT

It already is a fresh install of windows....

Going through it more, I know that it started after the windows reload, then ISP came out to look at it, after that didn't help I kinda realized they started about the same time as each other, so I re-downloaded my ethernet LAN driver and that seemed to have fixed it for about 2 weeks, but now it's been acting up again, so 50/50 whether that entire story at all is related /shrug

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That's a great clue.

by r. proffitt Forum moderator Jul 25, 2014 5:43AM PDT

Think over the first time it worked fine. Most folk don't jot down what set of drivers they used. Then we have the pirate windows issues that include this symptom. While lease time is common I rarely see that (actually never) on a fresh install.

So you covered the network driver but what about the date/time of the BIOS and motherboard drivers?
Bob

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Other drivers seem OK

by Terito11068 Jul 25, 2014 6:54AM PDT

The other drivers should be okay, I built it myself, so it came with precisely zero drivers, so even though this is just a re-install I'm used to going out and getting drivers.

It's no big deal if it stays as is it's vastly improved, was just curious as I don't know that much about network stuff

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The DHCP thing

by r. proffitt Forum moderator Jul 25, 2014 7:02AM PDT

I see it noted but it should have been there prior to the reload. But folk change a router setting such as the firewall and trigger issues like this. I added a link about WRT but the bug was noted elsewhere.

There's also a (spammed a lot) security suite causing trouble so the one thing you learn it's it's always something. Not just one thing.
Bob

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Thanks

by Terito11068 Jul 25, 2014 7:20AM PDT

thank you again so much for all your help

Back to Computer Help forum

James Denison · Accepted Answer · Jul 25, 2014 5:15AM PDT

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check the lease settting on your router

by James Denison Jul 25, 2014 5:15AM PDT

You might have it set to some low value.

Internet drops for a few seconds every hour

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