1) You say you cannot connect to the internet.
Do you mean you can't connect to your router, or you're unable to visit a web page?
2) You say "can still ping the ip address through DOS and everything looks like its there"
Do you mean you can ping the internal IP address of the computer that can not connect to the internet? What can you ping? Why is it so difficult to be clear and specific?
3) You say "yet the internet will not connect even to the modem.", but then how can you ping anything? It would say hardware error or something like that.
Try the following:
1) On the computer that can NOT connect, try "ping www.google.com". Write down specifically what happens. Let me know.
2) On the same computer, try "ping 126.96.36.199" and write down specifically what happens.
3) Look at your network connections folder. Does your network connection say it's connected? enabled? disabled? or what?
When you're through, report back to me and I'll tell you where your problem is.
Strange problem, cannot connect to the internet under the main user of a Dell Dimension 8200. Using a linksys router, my remote laptop can surf no problem. When i change to another user on the same computer, the internet connects no problem. Using DSL with ATT and they cannot diagnose the issue. can still ping the ip address through DOS and everything looks like its there when looking for the connection yet the internet will not connect even to the modem. Also firefox wont connect either so i dont think its an internet explorer problem per se.