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Question

Internet connection to Panasonic Viera TV

Sep 8, 2016 4:58AM PDT

I connected a new Router and now I cannot connect the internet to my Viera TV. I deleted the old wireless network, the TV is paired to my laptop, and I've followed the Viera directions to connect to the internet: menu, then network setup. the network is grayed out and doesn't allow access; just keeps saying it is not found. the directions on youtube says it should search and find wireless networks. the usb port is good as is the wireless connector; I had tv internet up until the router was installed. (our wireless is available throughout the house so I know the signal is there)
I tried a new wireless connector and it still didn't work.
any help appreciated.

Discussion is locked

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Answer
Time to break that pairing.
Sep 8, 2016 8:49AM PDT

I can't guess why you paired it to the laptop. The Viera I have didn't require that.

Can you reveal what channel the WiFi is on?

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pairing to viera
Sep 8, 2016 5:55PM PDT

what do you mean channel?

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WiFi routers have channels.
Sep 8, 2016 6:09PM PDT
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Answer
Let's say let's not use the Smart TV.
Sep 8, 2016 6:58PM PDT